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Some Message filters disabled on changing servers

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  • Last reply by jack51

jack51
jack51
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I am running 115.11.0 on Ubuntu 22.04

I changed email SMTP servers, incoming and outgoing. First I migrated IMAP on the cloud between old host and new host. I connected Thunderbird using existing a profile, just changed server information. After that email started coming into Thunderbird. I discovered a bunch of the filters had been disabled with no destination folder. Not all of them. Just maybe half. It knew the destination folder for the filter because it was at top of window when I would look at filter rule. I had to use that as guide as to what destination folder it should go to, and it filters fine.

Why were all these filters cleared of destination folder?

I am running 115.11.0 on Ubuntu 22.04 I changed email SMTP servers, incoming and outgoing. First I migrated IMAP on the cloud between old host and new host. I connected Thunderbird using existing a profile, just changed server information. After that email started coming into Thunderbird. I discovered a bunch of the filters had been disabled with no destination folder. Not all of them. Just maybe half. It knew the destination folder for the filter because it was at top of window when I would look at filter rule. I had to use that as guide as to what destination folder it should go to, and it filters fine. Why were all these filters cleared of destination folder?

All Replies (2)

Matt
Matt
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  • Top 10 Contributor
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The folder "location" was changed when the server was. The filters are just not smart enough to find the new location, so you have to do it manually.

jack51
jack51 Question owner
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I don't understand why some filters still worked, and some lost their destinations. IMAP migration in the cloud moved all the folders. Nothing changed on Thunderbird installation.