Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Emails disappearing after download (after 115.10.1 update). Where are they?

  • 2 cavab
  • 0 have this problem
  • 7 views
  • Last reply by nonpsvdl

more options

Shortly after the 115.10.1 update, I've noticed that emails are downloading, but either only a few show in the Inbox or none at all. I've never had this problem with Thunderbird before. Is there some invisible spam/junk folder that I'm unaware of?

I'm using POP with Dreamhost. Is anyone experiencing these disappearing emails?

Shortly after the 115.10.1 update, I've noticed that emails are downloading, but either only a few show in the Inbox or none at all. I've never had this problem with Thunderbird before. Is there some invisible spam/junk folder that I'm unaware of? I'm using POP with Dreamhost. Is anyone experiencing these disappearing emails?

All Replies (2)

more options

Do they appear after Help > Troubleshoot mode? If not, does repair folder help, from right+click on folder > properties?

more options

I had a problem with missing emails with version 115.10.1. Thunderbird updates automatically, so I'm not sure when that occurred. My missing emails were all "read" emails and if I read a new email, it would disappeared when I closed it after reading it. Is that what's going on with you, too? If so, we figured out how to make the "read" emails reappear: Right above the message pane, is the search box for that mailbox and to the right of the search box are five icons. These are toggle switches. The first icon is "Show only unread messages". If only your unread messages have disappeared and you click on that icon, I think your missing messages will reappear. I'd never noticed those five icons before. I thought we must have inadvertently clicked the icon, but If you're having the same problem, I think TB v 115.10.1 must be responsible.