Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Əgər kömək lazımdırsa lütfən yeni sual verin.

CAPTCHA

  • 1 cavab
  • 1 has this problem
  • 6 views
  • Last reply by cor-el

nafbvene
nafbvene
more options

I use Firefox as my default browser on my windows 10 pc. Why is it I am constantly having to verify my laptop with CAPTCHA nonsense??? I clear my cookies etc all the time. When I used MS Edge - never had this issue.

Also, why don't you have chat support? Email responses is rediculous and should be only used as a confirmation to a chat session. When are you getting live chat support?

Please respond to my questions asap. Thank you

I use Firefox as my default browser on my windows 10 pc. Why is it I am constantly having to verify my laptop with CAPTCHA nonsense??? I clear my cookies etc all the time. When I used MS Edge - never had this issue. Also, why don't you have chat support? Email responses is rediculous and should be only used as a confirmation to a chat session. When are you getting live chat support? Please respond to my questions asap. Thank you

All Replies (1)

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

You may have to keep some cookies to avoid getting those CAPTCHA challenges.

Detail like websites remembering you and log you in automatically is stored in cookies, so make sure you aren't clearing important cookies.

You can use these steps to make a website recognize and remember you.

  • create a cookie allow exception with the proper protocol (https:// or http://) to make a website remember you

You can check that you aren't clearing important cookies.

  • using "Delete cookies and site data when Firefox is closed" keeps cookies with an allow exception
  • using "Clear history when Firefox closes" to clear cookies clears all cookies including cookies with an allow exception you may want to keep
  • clearing "Site Preferences" clears exceptions for cookies, images, pop-up windows, and software installation and exceptions for passwords and other website specific data
  • Settings -> Privacy & Security
    Cookies and Site Data: "Manage Exceptions"
  • Settings -> Privacy & Security
    Firefox will: "Use custom settings for history":
    [X] "Clear history when Firefox closes" -> Settings