E-mails under "Account NONE" and not Inbox
I think this happened after the recent update to 91.7.0, may have been 91.6.0. I lost, at a minimum, an entire folder. Doing a filtered key word search, Thunderbird shows that the folder, thus the e-mails in in that folder, are in Account NONE. How do I access this account so I can move the e-mails back where they belong? C:\Users\3TIER\AppData\Roaming\Thunderbird\Profiles does NOT show a "None" profile in any of the sub-folders
Modified by chuy1
Chosen solution
Issues with mail/mail folders disappearing. The following works for me under Windows 7, 8, & 10 (NOTE: I was looking for specific emails from someone. Not sure what other corrupted files existed.)
- Help->More Troubleshooting Information->Profile Folder (Open Folder)
Should send you to something like C:\Users\{USER}\AppData\Roaming\Thunderbird\Profiles\@@@@####.default-release
- Click on IMapMail
- Search *.msf and delete them all
- Start ThunderBird and let is run for a while (may take a long time if you have many emails) ... I went to lunch. Missing mail/mail folders MAY re-populated under another folder! This happened to me and I moved the emails where they belong.
I hope this helps others their problems.
Read this answer in context 👍 0All Replies (1)
Seçilmiş Həll
Issues with mail/mail folders disappearing. The following works for me under Windows 7, 8, & 10 (NOTE: I was looking for specific emails from someone. Not sure what other corrupted files existed.)
- Help->More Troubleshooting Information->Profile Folder (Open Folder)
Should send you to something like C:\Users\{USER}\AppData\Roaming\Thunderbird\Profiles\@@@@####.default-release
- Click on IMapMail
- Search *.msf and delete them all
- Start ThunderBird and let is run for a while (may take a long time if you have many emails) ... I went to lunch. Missing mail/mail folders MAY re-populated under another folder! This happened to me and I moved the emails where they belong.
I hope this helps others their problems.
Modified by chuy1