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csrf error

  • 3 cavab
  • 1 has this problem
  • 28 views
  • Last reply by FredMcD

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i have been trying to register on a website and after putting in my details. it always returns this error. ive tried it on several browsers and devices but i cant solve the issue. here is the error message;The CSRF token is invalid. Please try to resubmit the form.

i have been trying to register on a website and after putting in my details. it always returns this error. ive tried it on several browsers and devices but i cant solve the issue. here is the error message;The CSRF token is invalid. Please try to resubmit the form.

All Replies (3)

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Hello,

If you have tried this on many browsers and none have worked, please contact the support for the website.

If you are only experiencing this on Firefox, please (if the site is public) post the site so we can look into this.

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Make sure you are not blocking content.

https://support.mozilla.org/en-US/kb/enhanced-tracking-protection-firefox-desktop also see https://blog.mozilla.org/security/2021/03/23/introducing-smartblock/

https://support.mozilla.org/en-US/kb/smartblock-enhanced-tracking-protection


Diagnose Firefox issues using Troubleshoot(Safe) Mode {web link}

A small dialog should appear. Click Start In Troubleshoot(Safe) Mode (not Refresh). Is the problem still there?


Many site issues can be caused by corrupt cookies or cache.

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