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Lost all by bookmarks, passwords which was curated by the last 5years of work, Can anyone help?

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  • 1 has this problem
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  • Last reply by FredMcD

shivamanurag12
shivamanurag12
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Hey, today i migrated to another laptop, i had forgotten Firefox password so i reset the password. according to the popup message by Firefox some data could be lost but i have lost all my data from bookmark to my passwords which was my last 5 years work. I really need those passwords can anyone help, please?

Hey, today i migrated to another laptop, i had forgotten Firefox password so i reset the password. according to the popup message by Firefox some data could be lost but i have lost all my data from bookmark to my passwords which was my last 5 years work. I really need those passwords can anyone help, please?

All Replies (2)

Paul
Paul
  • Top 25 Contributor
  • Moderator
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Hi

Thank you for your question about the Firefox Sync service.

It appears from your question, that you are using Firefox Sync as a back up service. This is not what Sync is designed to do. The Firefox Sync service takes a copy of the data you wish to include and transfers it to a second device (typically a mobile device such as a tablet or a telephone) running a copy of Firefox. The storage in between all attached devices is both temporary and fragile and is not stable enough to be (and is not designed as) a reliable backup service.

When you reset your password, any data currently in transit in Firefox Sync is erased for your security.

If you have a copy of your Firefox profile for desktop Firefox, you may be able to recover your bookmarks and other data. Please have a read of this article.

If you have a copy of your data on a mobile version of Firefox, please follow these instructions to connect it to Firefox Sync to copy your data.

FredMcD
FredMcD
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Back up and restore information in Firefox profiles {web link} I use a Legacy add-on that makes backups of my user profile, Just In Case. Unfortunately, it is not compatible with the current Firefox.

Every now and then, open the profile folder and create a copy of the current profile as is to another location on your hard drive. This way you will have a backup.

If you do this each day, you will not lose much data. This should be done with Firefox Closed.

Note: In case you need to restore from these backups, you may need to overwrite old or corrupted files.