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Disney Plus zooming on Firefox Desktop

  • 2 cavab
  • 1 has this problem
  • 8 views
  • Last reply by cor-el

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I have a bit of a strange one.

When streaming a video on Disney+ the video acts like it zooms in like its on a mobile but im using it on a desktop and cuts off the bottom half of the screen when I maximise Firefox, I can't even go full screen because the full screen icon drops off the monitor. I tried it in Chrome and i don't get that issue.

Its an odd one thats leaving me scratching my head. Anyone with any thoughts?

I have a bit of a strange one. When streaming a video on Disney+ the video acts like it zooms in like its on a mobile but im using it on a desktop and cuts off the bottom half of the screen when I maximise Firefox, I can't even go full screen because the full screen icon drops off the monitor. I tried it in Chrome and i don't get that issue. Its an odd one thats leaving me scratching my head. Anyone with any thoughts?

All Replies (2)

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Many site issues can be caused by corrupt cookies or cache.

Warning ! ! This will log you out of sites you're logged in to. You may also lose any settings for that website.

If there is still a problem, Start Firefox in Safe Mode {web link} by holding down the <Shift> (Mac=Options) key, and then starting Firefox.

A small dialog should appear. Click Start In Safe Mode (not Refresh). Did this help?

While you are in safe mode;

Try disabling graphics hardware acceleration in Firefox. Since this feature was added to Firefox it has gradually improved but there are still a few glitches.

How to disable Hardware Acceleration {web link}

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You may have accidentally zoomed webpage(s). Reset the page zoom on pages that cause problems.

  • View -> Zoom -> Reset (Ctrl+0/Command+0 (zero))

You can remove all data stored in Firefox for a specific domain via "Forget About This Site" in the right-click context menu of an history entry ("History -> Show All History" or "View -> Sidebar -> History").

using "Forget About This Site" will remove all data stored in Firefox for this domain like history and cookies and passwords and exceptions and cache, so be cautious. If you have a password or other data for that domain that you do not want to lose then make sure to backup this data or make a note.

You can't recover from this 'forget' unless you have a backup of involved files.

If you revisit a 'forgotten' website then data for that website will be saved once again.