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Latest Thunderbird not receiving emails but sends ok?

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  • Last reply by ht11

ht11
ht11
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Hi all, My Thunderbird (latest) has suddenly stopped receiving/downloading my messages? From yesterday! Sent messages do appear in my sent folder. Nothing has changed on my system, no updates, the ISP is fine (I can download emails on my ISP's web server) I can download messages/send using the Windows 10 email client also!

Application Basics Name Thunderbird Version 78.5.1 Build ID 20201130232704 Distribution ID Update Channel release User Agent Mozilla/5.0 (Windows NT 10.0; Win64; x64; rv:78.0) Gecko/20100101 Thunderbird/78.5.1 OS Windows_NT 10.0 Launcher Process Enabled Multiprocess Windows 0/0 Disabled Remote Processes 0 Enterprise Policies Inactive Google Location Service Key Missing Google Safebrowsing Key Missing Mozilla Location Service Key Missing Safe Mode false Mail and News Accounts ID Incoming server Outgoing servers Name Connection security Authentication method Name Connection security Authentication method Default? account1 (pop3) securemail.idnet.com:110 alwaysSTARTTLS passwordCleartext smtp.idnet.com:587 alwaysSTARTTLS passwordCleartext true account2 (none) Local Folders plain passwordCleartext account3 (pop3) pop3.idnet.com:110 alwaysSTARTTLS passwordCleartext smtp.idnet.com:587 alwaysSTARTTLS passwordCleartext true account4 (pop3) pop3.idnet.com:110 alwaysSTARTTLS passwordCleartext smtp.idnet.com:587 alwaysSTARTTLS passwordCleartext true account5 (pop3) pop3.idnet.com:110 alwaysSTARTTLS passwordCleartext smtp.idnet.com:587 alwaysSTARTTLS passwordCleartext true Crash Reports for the Last 3 Days Report ID Submitted Remote Processes Type Count Extensions Name Version Enabled ID Amazon.co.uk 1.1 true amazon@search.mozilla.org Bing 1.0 true bing@search.mozilla.org Chambers (UK) 1.0 true chambers-en-GB@search.mozilla.org DuckDuckGo 1.0 true ddg@search.mozilla.org Google 1.0 true google@search.mozilla.org Wikipedia (en) 1.0 true wikipedia@search.mozilla.org Security Software Type Name Antivirus ESET Security Antispyware Firewall ESET Firewall Graphics Features Compositing Direct3D 11 (Advanced Layers) Asynchronous Pan/Zoom none WebGL 1 Driver WSI Info EGL_VENDOR: Google Inc. (adapter LUID: 000000000000cb44) EGL_VERSION: 1.4 (ANGLE 2.1.0.6c72b64f910d) EGL_EXTENSIONS: EGL_EXT_create_context_robustness EGL_ANGLE_d3d_share_handle_client_buffer EGL_ANGLE_d3d_texture_client_buffer EGL_ANGLE_surface_d3d_texture_2d_share_handle EGL_ANGLE_query_surface_pointer EGL_ANGLE_window_fixed_size EGL_ANGLE_keyed_mutex EGL_ANGLE_surface_orientation EGL_ANGLE_direct_composition EGL_NV_post_sub_buffer EGL_KHR_create_context EGL_EXT_device_query EGL_KHR_image EGL_KHR_image_base EGL_KHR_gl_texture_2D_image EGL_KHR_gl_texture_cubemap_image EGL_KHR_gl_renderbuffer_image EGL_KHR_get_all_proc_addresses EGL_KHR_stream EGL_KHR_stream_consumer_gltexture EGL_NV_stream_consumer_gltexture_yuv EGL_ANGLE_flexible_surface_compatibility EGL_ANGLE_stream_producer_d3d_texture EGL_ANGLE_create_context_webgl_compatibility EGL_CHROMIUM_create_context_bind_generates_resource EGL_CHROMIUM_sync_control EGL_EXT_pixel_format_float EGL_KHR_surfaceless_context EGL_ANGLE_display_texture_share_group EGL_ANGLE_create_context_client_arrays EGL_ANGLE_program_cache_control EGL_ANGLE_robust_resource_initialization EGL_ANGLE_create_context_extensions_enabled EGL_ANDROID_blob_cache EGL_ANDROID_recordable EGL_ANGLE_image_d3d11_texture EGL_ANGLE_create_context_backwards_compatible EGL_EXTENSIONS(nullptr): EGL_EXT_client_extensions EGL_EXT_platform_base EGL_EXT_platform_device EGL_ANGLE_platform_angle EGL_ANGLE_platform_angle_d3d EGL_ANGLE_device_creation EGL_ANGLE_device_creation_d3d11 EGL_ANGLE_experimental_present_path EGL_KHR_client_get_all_proc_addresses EGL_KHR_debug EGL_ANGLE_explicit_context EGL_ANGLE_feature_control WebGL 1 Driver Renderer Google Inc. -- ANGLE (ATI FirePro V3700 (FireGL) Direct3D11 vs_4_1 ps_4_1) WebGL 1 Driver Version OpenGL ES 2.0.0 (ANGLE 2.1.0.6c72b64f910d) WebGL 1 Driver Extensions GL_ANGLE_client_arrays GL_ANGLE_depth_texture GL_ANGLE_explicit_context GL_ANGLE_explicit_context_gles1 GL_ANGLE_framebuffer_blit GL_ANGLE_framebuffer_multisample GL_ANGLE_instanced_arrays GL_ANGLE_lossy_etc_decode GL_ANGLE_memory_size GL_ANGLE_multi_draw GL_ANGLE_pack_reverse_row_order GL_ANGLE_program_cache_control GL_ANGLE_provoking_vertex GL_ANGLE_request_extension GL_ANGLE_robust_client_memory GL_ANGLE_texture_compression_dxt3 GL_ANGLE_texture_compression_dxt5 GL_ANGLE_texture_usage GL_ANGLE_translated_shader_source GL_CHROMIUM_bind_generates_resource GL_CHROMIUM_bind_uniform_location GL_CHROMIUM_color_buffer_float_rgb GL_CHROMIUM_color_buffer_float_rgba GL_CHROMIUM_copy_compressed_texture GL_CHROMIUM_copy_texture GL_CHROMIUM_lose_context GL_CHROMIUM_sync_query GL_EXT_blend_func_extended GL_EXT_blend_minmax GL_EXT_color_buffer_half_float GL_EXT_debug_marker GL_EXT_discard_framebuffer GL_EXT_disjoint_timer_query GL_EXT_draw_buffers GL_EXT_float_blend GL_EXT_frag_depth GL_EXT_instanced_arrays GL_EXT_map_buffer_range GL_EXT_occlusion_query_boolean GL_EXT_read_format_bgra GL_EXT_robustness GL_EXT_sRGB GL_EXT_shader_texture_lod GL_EXT_texture_compression_dxt1 GL_EXT_texture_compression_s3tc_srgb GL_EXT_texture_filter_anisotropic GL_EXT_texture_format_BGRA8888 GL_EXT_texture_rg GL_EXT_texture_storage GL_EXT_unpack_subimage GL_KHR_debug GL_KHR_parallel_shader_compile GL_KHR_robust_buffer_access_behavior GL_NV_EGL_stream_consumer_external GL_NV_fence GL_NV_pack_subimage GL_NV_pixel_buffer_object GL_OES_EGL_image GL_OES_EGL_image_external GL_OES_depth24 GL_OES_depth32 GL_OES_element_index_uint GL_OES_get_program_binary GL_OES_mapbuffer GL_OES_packed_depth_stencil GL_OES_rgb8_rgba8 GL_OES_standard_derivatives GL_OES_surfaceless_context GL_OES_texture_3D GL_OES_texture_border_clamp GL_OES_texture_float GL_OES_texture_float_linear GL_OES_texture_half_float GL_OES_texture_half_float_linear GL_OES_texture_npot GL_OES_vertex_array_object OES_compressed_EAC_R11_signed_texture OES_compressed_EAC_R11_unsigned_texture OES_compressed_EAC_RG11_signed_texture OES_compressed_EAC_RG11_unsigned_texture OES_compressed_ETC2_RGB8_texture OES_compressed_ETC2_RGBA8_texture OES_compressed_ETC2_punchthroughA_RGBA8_texture OES_compressed_ETC2_punchthroughA_sRGB8_alpha_texture OES_compressed_ETC2_sRGB8_alpha8_texture OES_compressed_ETC2_sRGB8_texture WebGL 1 Extensions ANGLE_instanced_arrays EXT_blend_minmax EXT_color_buffer_half_float EXT_float_blend EXT_frag_depth EXT_shader_texture_lod EXT_sRGB EXT_texture_filter_anisotropic MOZ_debug OES_element_index_uint OES_standard_derivatives OES_texture_float OES_texture_float_linear OES_texture_half_float OES_texture_half_float_linear OES_vertex_array_object WEBGL_color_buffer_float WEBGL_compressed_texture_s3tc WEBGL_compressed_texture_s3tc_srgb WEBGL_debug_renderer_info WEBGL_debug_shaders WEBGL_depth_texture WEBGL_draw_buffers WEBGL_lose_context WebGL 2 Driver WSI Info EGL_VENDOR: Google Inc. 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OES_compressed_EAC_R11_unsigned_texture OES_compressed_EAC_RG11_signed_texture OES_compressed_EAC_RG11_unsigned_texture OES_compressed_ETC2_RGB8_texture OES_compressed_ETC2_RGBA8_texture OES_compressed_ETC2_punchthroughA_RGBA8_texture OES_compressed_ETC2_punchthroughA_sRGB8_alpha_texture OES_compressed_ETC2_sRGB8_alpha8_texture OES_compressed_ETC2_sRGB8_texture WebGL 2 Extensions EXT_color_buffer_float EXT_float_blend EXT_texture_filter_anisotropic MOZ_debug OES_texture_float_linear WEBGL_compressed_texture_s3tc WEBGL_compressed_texture_s3tc_srgb WEBGL_debug_renderer_info WEBGL_debug_shaders WEBGL_lose_context Direct2D true Off Main Thread Painting Enabled true Off Main Thread Painting Worker Count 4 Target Frame Rate 60 DirectWrite true (10.0.19041.546) GPU #1 Active Yes Description ATI FirePro V3700 (FireGL) Vendor ID 0x1002 Device ID 0x95cc Driver Version 8.970.100.9001 Driver Date 1-13-2015 Drivers aticfx64 aticfx64 aticfx32 aticfx32 atiumd64 atidxx64 atiumdag atidxx32 atiumdva atiumd6a atitmm64 Subsys ID 10022f43 RAM 256 GPU #2 Active No RAM 0 Diagnostics AzureCanvasBackend direct2d 1.1 AzureContentBackend direct2d 1.1 AzureFallbackCanvasBackend skia CMSOutputProfile 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Display0 1600x1200@60Hz DisplayCount 1 ClearType Parameters Gamma: 2.2 Pixel Structure: RGB ClearType Level: 100 Enhanced Contrast: 400 Decision Log GPU_PROCESS unavailable by default: Multi-process mode is not enabled WEBRENDER opt-in by default: WebRender is an opt-in feature unavailable-no-gpu-process by runtime: GPU Process is disabled WEBRENDER_QUALIFIED denied by env: Not on allowlist WEBRENDER_COMPOSITOR unavailable by runtime: No DirectComposition usage WEBRENDER_ANGLE opt-in by default: WebRender ANGLE is an opt-in feature WEBRENDER_DCOMP_PRESENT opt-in by default: WebRender DirectComposition is an opt-in feature WEBGPU disabled by default: Disabled by default blocked by runtime: WebGPU can only be enabled in nightly Media Audio Backend wasapi Max Channels 2 Preferred Sample Rate 48000 Roundtrip latency (standard deviation) 44.99ms (0.06) Output Devices Name Group Vendor State Preferred Format Channels Rate Latency Realtek Digital Output (Realtek High Definition Audio) HDAUDIO\FUNC_01&VEN_10EC&DEV_0888&SUBSYS_10EC0888&REV_1000\4&102ecced&0&0201 Enabled None default: F32LE, support: S16LE F32LE 2 default: 48000, support: 48000 - 48000 144 - 480 Disabled None default: F32LE, support: S16LE F32LE 0 default: 0, support: 0 - 0 0 - 0 Speakers (Realtek High Definition Audio) HDAUDIO\FUNC_01&VEN_10EC&DEV_0888&SUBSYS_10EC0888&REV_1000\4&102ecced&0&0201 Enabled All default: F32LE, support: S16LE F32LE 2 default: 48000, support: 48000 - 48000 144 - 480 Input Devices Name Group Vendor State Preferred Format Channels Rate Latency Stereo Mix (Realtek High Definition Audio) HDAUDIO\FUNC_01&VEN_10EC&DEV_0888&SUBSYS_10EC0888&REV_1000\4&102ecced&0&0201 Disabled None default: F32LE, support: S16LE F32LE 0 default: 0, support: 0 - 0 0 - 0 Center (Realtek High Definition Audio) HDAUDIO\FUNC_01&VEN_10EC&DEV_0888&SUBSYS_10EC0888&REV_1000\4&102ecced&0&0201 Disabled None default: F32LE, support: S16LE F32LE 0 default: 0, support: 0 - 0 0 - 0 Front (Realtek High Definition Audio) HDAUDIO\FUNC_01&VEN_10EC&DEV_0888&SUBSYS_10EC0888&REV_1000\4&102ecced&0&0201 Disabled None default: F32LE, support: S16LE F32LE 0 default: 0, support: 0 - 0 0 - 0 Disabled None default: F32LE, support: S16LE F32LE 0 default: 0, support: 0 - 0 0 - 0 Subwoofer (Realtek High Definition Audio) HDAUDIO\FUNC_01&VEN_10EC&DEV_0888&SUBSYS_10EC0888&REV_1000\4&102ecced&0&0201 Disabled None default: F32LE, support: S16LE F32LE 0 default: 0, support: 0 - 0 0 - 0 Microphone (Realtek High Definition Audio) HDAUDIO\FUNC_01&VEN_10EC&DEV_0888&SUBSYS_10EC0888&REV_1000\4&102ecced&0&0201 Unplugged None default: F32LE, support: S16LE F32LE 2 default: 48000, support: 48000 - 48000 0 - 0 Microphone (Realtek High Definition Audio) HDAUDIO\FUNC_01&VEN_10EC&DEV_0888&SUBSYS_10EC0888&REV_1000\4&102ecced&0&0201 Disabled None default: F32LE, support: S16LE F32LE 0 default: 0, support: 0 - 0 0 - 0 Line In (Realtek High Definition Audio) HDAUDIO\FUNC_01&VEN_10EC&DEV_0888&SUBSYS_10EC0888&REV_1000\4&102ecced&0&0201 Unplugged None default: F32LE, support: S16LE F32LE 2 default: 48000, support: 48000 - 48000 0 - 0 Aux (Realtek High Definition Audio) HDAUDIO\FUNC_01&VEN_10EC&DEV_0888&SUBSYS_10EC0888&REV_1000\4&102ecced&0&0201 Enabled None default: F32LE, support: S16LE F32LE 2 default: 48000, support: 48000 - 48000 144 - 480 Realtek Digital Input (Realtek High Definition Audio) HDAUDIO\FUNC_01&VEN_10EC&DEV_0888&SUBSYS_10EC0888&REV_1000\4&102ecced&0&0201 Enabled None default: F32LE, support: S16LE F32LE 2 default: 48000, support: 48000 - 48000 144 - 480 Microphone (HD Webcam C270) USB\VID_046D&PID_0825&MI_02\7&221bb4e0&0&0002 Enabled All default: F32LE, support: S16LE F32LE 1 default: 48000, support: 48000 - 48000 144 - 480 Disabled None default: F32LE, support: S16LE F32LE 1 default: 48000, support: 48000 - 48000 0 - 0 Side (Realtek High Definition Audio) HDAUDIO\FUNC_01&VEN_10EC&DEV_0888&SUBSYS_10EC0888&REV_1000\4&102ecced&0&0201 Disabled None default: F32LE, support: S16LE F32LE 0 default: 0, support: 0 - 0 0 - 0 Line In (Realtek High Definition Audio) HDAUDIO\FUNC_01&VEN_10EC&DEV_0888&SUBSYS_10EC0888&REV_1000\4&102ecced&0&0201 Disabled None default: F32LE, support: S16LE F32LE 0 default: 0, support: 0 - 0 0 - 0 Rear (Realtek High Definition Audio) HDAUDIO\FUNC_01&VEN_10EC&DEV_0888&SUBSYS_10EC0888&REV_1000\4&102ecced&0&0201 Disabled None default: F32LE, support: S16LE F32LE 0 default: 0, support: 0 - 0 0 - 0 Aux (Realtek High Definition Audio) HDAUDIO\FUNC_01&VEN_10EC&DEV_0888&SUBSYS_10EC0888&REV_1000\4&102ecced&0&0201 Disabled None default: F32LE, support: S16LE F32LE 0 default: 0, support: 0 - 0 0 - 0 Important Modified Preferences accessibility.lastLoadDate 1541327878 browser.cache.disk.amount_written 458088 browser.cache.disk.capacity 1048576 browser.cache.disk.filesystem_reported 1 browser.cache.disk.hashstats_reported 1 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1 storage.vacuum.last.places.sqlite 1604400841 ui.osk.debug.keyboardDisplayReason IKPOS: Touch screen not found. Important Locked Preferences dom.ipc.processCount.webIsolated 1 fission.autostart false Places Database Accessibility Activated false Prevent Accessibility 0 Accessible Handler Used true Accessibility Instantiator Library Versions Expected minimum version Version in use NSPR 4.25.1 4.25.1 NSS 3.53.1 3.53.1 NSSSMIME 3.53.1 3.53.1 NSSSSL 3.53.1 3.53.1 NSSUTIL 3.53.1 3.53.1 Sandbox Content Process Sandbox Level 0 Effective Content Process Sandbox Level 1 Startup Cache Disk Cache Path C:\Users\User\AppData\Local\Thunderbird\Profiles\9s63s48t.default\startupCache\startupCache.4.little Ignore Disk Cache false Found Disk Cache on Init true Wrote to Disk Cache false Internationalisation & Localisation Application Settings Requested Locales ["en-GB"] Available Locales ["en-GB","en-US"] App Locales ["en-GB","en-US"] Regional Preferences ["en-GB"] Default Locale "en-GB" Operating System System Locales ["en-GB"] Regional Preferences ["en-GB"]

Hi all, My Thunderbird (latest) has suddenly stopped receiving/downloading my messages? From yesterday! Sent messages do appear in my sent folder. Nothing has changed on my system, no updates, the ISP is fine (I can download emails on my ISP's web server) I can download messages/send using the Windows 10 email client also! Application Basics Name Thunderbird Version 78.5.1 Build ID 20201130232704 Distribution ID Update Channel release User Agent Mozilla/5.0 (Windows NT 10.0; Win64; x64; rv:78.0) Gecko/20100101 Thunderbird/78.5.1 OS Windows_NT 10.0 Launcher Process Enabled Multiprocess Windows 0/0 Disabled Remote Processes 0 Enterprise Policies Inactive Google Location Service Key Missing Google Safebrowsing Key Missing Mozilla Location Service Key Missing Safe Mode false Mail and News Accounts ID Incoming server Outgoing servers Name Connection security Authentication method Name Connection security Authentication method Default? account1 (pop3) securemail.idnet.com:110 alwaysSTARTTLS passwordCleartext smtp.idnet.com:587 alwaysSTARTTLS passwordCleartext true account2 (none) Local Folders plain passwordCleartext account3 (pop3) pop3.idnet.com:110 alwaysSTARTTLS passwordCleartext smtp.idnet.com:587 alwaysSTARTTLS passwordCleartext true account4 (pop3) pop3.idnet.com:110 alwaysSTARTTLS passwordCleartext smtp.idnet.com:587 alwaysSTARTTLS passwordCleartext true account5 (pop3) pop3.idnet.com:110 alwaysSTARTTLS passwordCleartext smtp.idnet.com:587 alwaysSTARTTLS passwordCleartext true Crash Reports for the Last 3 Days Report ID Submitted Remote Processes Type Count Extensions Name Version Enabled ID Amazon.co.uk 1.1 true amazon@search.mozilla.org Bing 1.0 true bing@search.mozilla.org Chambers (UK) 1.0 true chambers-en-GB@search.mozilla.org DuckDuckGo 1.0 true ddg@search.mozilla.org Google 1.0 true google@search.mozilla.org Wikipedia (en) 1.0 true wikipedia@search.mozilla.org Security Software Type Name Antivirus ESET Security Antispyware Firewall ESET Firewall Graphics Features Compositing Direct3D 11 (Advanced Layers) Asynchronous Pan/Zoom none WebGL 1 Driver WSI Info EGL_VENDOR: Google Inc. 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atiumd6a atitmm64 Subsys ID 10022f43 RAM 256 GPU #2 Active No RAM 0 Diagnostics AzureCanvasBackend direct2d 1.1 AzureContentBackend direct2d 1.1 AzureFallbackCanvasBackend skia CMSOutputProfile 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Display0 1600x1200@60Hz DisplayCount 1 ClearType Parameters Gamma: 2.2 Pixel Structure: RGB ClearType Level: 100 Enhanced Contrast: 400 Decision Log GPU_PROCESS unavailable by default: Multi-process mode is not enabled WEBRENDER opt-in by default: WebRender is an opt-in feature unavailable-no-gpu-process by runtime: GPU Process is disabled WEBRENDER_QUALIFIED denied by env: Not on allowlist WEBRENDER_COMPOSITOR unavailable by runtime: No DirectComposition usage WEBRENDER_ANGLE opt-in by default: WebRender ANGLE is an opt-in feature WEBRENDER_DCOMP_PRESENT opt-in by default: WebRender DirectComposition is an opt-in feature WEBGPU disabled by default: Disabled by default blocked by runtime: WebGPU can only be enabled in nightly Media Audio Backend wasapi Max Channels 2 Preferred Sample Rate 48000 Roundtrip latency (standard deviation) 44.99ms (0.06) Output Devices Name Group Vendor State Preferred Format Channels Rate Latency Realtek Digital Output (Realtek High Definition Audio) HDAUDIO\FUNC_01&VEN_10EC&DEV_0888&SUBSYS_10EC0888&REV_1000\4&102ecced&0&0201 Enabled None default: F32LE, support: S16LE F32LE 2 default: 48000, support: 48000 - 48000 144 - 480 Disabled None default: F32LE, support: S16LE F32LE 0 default: 0, support: 0 - 0 0 - 0 Speakers (Realtek High Definition Audio) HDAUDIO\FUNC_01&VEN_10EC&DEV_0888&SUBSYS_10EC0888&REV_1000\4&102ecced&0&0201 Enabled All default: F32LE, support: S16LE F32LE 2 default: 48000, support: 48000 - 48000 144 - 480 Input Devices Name Group Vendor State Preferred Format Channels Rate Latency Stereo Mix (Realtek High Definition Audio) HDAUDIO\FUNC_01&VEN_10EC&DEV_0888&SUBSYS_10EC0888&REV_1000\4&102ecced&0&0201 Disabled None default: F32LE, support: S16LE F32LE 0 default: 0, support: 0 - 0 0 - 0 Center (Realtek High Definition Audio) HDAUDIO\FUNC_01&VEN_10EC&DEV_0888&SUBSYS_10EC0888&REV_1000\4&102ecced&0&0201 Disabled None default: F32LE, support: S16LE F32LE 0 default: 0, support: 0 - 0 0 - 0 Front (Realtek High Definition Audio) HDAUDIO\FUNC_01&VEN_10EC&DEV_0888&SUBSYS_10EC0888&REV_1000\4&102ecced&0&0201 Disabled None default: F32LE, support: S16LE F32LE 0 default: 0, support: 0 - 0 0 - 0 Disabled None default: F32LE, support: S16LE F32LE 0 default: 0, support: 0 - 0 0 - 0 Subwoofer (Realtek High Definition Audio) HDAUDIO\FUNC_01&VEN_10EC&DEV_0888&SUBSYS_10EC0888&REV_1000\4&102ecced&0&0201 Disabled None default: F32LE, support: S16LE F32LE 0 default: 0, support: 0 - 0 0 - 0 Microphone (Realtek High Definition Audio) HDAUDIO\FUNC_01&VEN_10EC&DEV_0888&SUBSYS_10EC0888&REV_1000\4&102ecced&0&0201 Unplugged None default: F32LE, support: S16LE F32LE 2 default: 48000, support: 48000 - 48000 0 - 0 Microphone (Realtek High Definition Audio) HDAUDIO\FUNC_01&VEN_10EC&DEV_0888&SUBSYS_10EC0888&REV_1000\4&102ecced&0&0201 Disabled None default: F32LE, support: S16LE F32LE 0 default: 0, support: 0 - 0 0 - 0 Line In (Realtek High Definition Audio) HDAUDIO\FUNC_01&VEN_10EC&DEV_0888&SUBSYS_10EC0888&REV_1000\4&102ecced&0&0201 Unplugged None default: F32LE, support: S16LE F32LE 2 default: 48000, support: 48000 - 48000 0 - 0 Aux (Realtek High Definition Audio) HDAUDIO\FUNC_01&VEN_10EC&DEV_0888&SUBSYS_10EC0888&REV_1000\4&102ecced&0&0201 Enabled None default: F32LE, support: S16LE F32LE 2 default: 48000, support: 48000 - 48000 144 - 480 Realtek Digital Input (Realtek High Definition Audio) HDAUDIO\FUNC_01&VEN_10EC&DEV_0888&SUBSYS_10EC0888&REV_1000\4&102ecced&0&0201 Enabled None default: F32LE, support: S16LE F32LE 2 default: 48000, support: 48000 - 48000 144 - 480 Microphone (HD Webcam C270) USB\VID_046D&PID_0825&MI_02\7&221bb4e0&0&0002 Enabled All default: F32LE, support: S16LE F32LE 1 default: 48000, support: 48000 - 48000 144 - 480 Disabled None default: F32LE, support: S16LE F32LE 1 default: 48000, support: 48000 - 48000 0 - 0 Side (Realtek High Definition Audio) HDAUDIO\FUNC_01&VEN_10EC&DEV_0888&SUBSYS_10EC0888&REV_1000\4&102ecced&0&0201 Disabled None default: F32LE, support: S16LE F32LE 0 default: 0, support: 0 - 0 0 - 0 Line In (Realtek High Definition Audio) HDAUDIO\FUNC_01&VEN_10EC&DEV_0888&SUBSYS_10EC0888&REV_1000\4&102ecced&0&0201 Disabled None default: F32LE, support: S16LE F32LE 0 default: 0, support: 0 - 0 0 - 0 Rear (Realtek High Definition Audio) HDAUDIO\FUNC_01&VEN_10EC&DEV_0888&SUBSYS_10EC0888&REV_1000\4&102ecced&0&0201 Disabled None default: F32LE, support: S16LE F32LE 0 default: 0, support: 0 - 0 0 - 0 Aux (Realtek High Definition Audio) HDAUDIO\FUNC_01&VEN_10EC&DEV_0888&SUBSYS_10EC0888&REV_1000\4&102ecced&0&0201 Disabled None default: F32LE, support: S16LE F32LE 0 default: 0, support: 0 - 0 0 - 0 Important Modified Preferences accessibility.lastLoadDate 1541327878 browser.cache.disk.amount_written 458088 browser.cache.disk.capacity 1048576 browser.cache.disk.filesystem_reported 1 browser.cache.disk.hashstats_reported 1 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layers.mlgpu.sanity-test-failed false media.gmp.storage.version.observed 1 media.hardware-video-decoding.failed false network.cookie.prefsMigrated true network.predictor.cleaned-up true places.database.lastMaintenance 1606398912 places.history.expiration.transient_current_max_pages 112348 plugin.flash.arch x86-msvc plugin.flash.blockliststate 0 plugin.flash.desc Shockwave Flash 32.0 r0 plugin.flash.lastmod_hi 372 plugin.flash.lastmod_lo 456289502 plugin.flash.path C:\WINDOWS\SysWOW64\Macromed\Flash\NPSWF32_32_0_0_414.dll plugin.flash.version 32.0.0.414 plugin.importedState true privacy.donottrackheader.enabled true privacy.purge_trackers.date_in_cookie_database 0 security.remote_settings.crlite_filters.checked 1606929715 security.remote_settings.intermediates.checked 1606929715 security.sandbox.content.tempDirSuffix {28923334-2175-4b42-b09f-6f01610d84c9} security.sandbox.plugin.tempDirSuffix {959b9aba-b6f7-4db1-88cf-23c066ae61cd} signon.importedFromSqlite true storage.vacuum.last.index 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Chosen solution

If you are using ESET/NOD32 security/AV then probability is very high it is causing your problems. According to ESET forums, you should temporarily disable SSL on ESET until they solve the problem per https://support.eset.com/en/kb3126-disable-ssl-filtering-in-eset-windows-products?ref=esf - the problem is being reported by dozens of users https://forum.eset.com/topic/26517-problems-with-thunderbird-and-imaps/ https://forum.eset.com/discover/

You might also inform them of your difficulty.

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All Replies (2)

Wayne Mery
Wayne Mery
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  • Top 10 Contributor
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Seçilmiş Həll

If you are using ESET/NOD32 security/AV then probability is very high it is causing your problems. According to ESET forums, you should temporarily disable SSL on ESET until they solve the problem per https://support.eset.com/en/kb3126-disable-ssl-filtering-in-eset-windows-products?ref=esf - the problem is being reported by dozens of users https://forum.eset.com/topic/26517-problems-with-thunderbird-and-imaps/ https://forum.eset.com/discover/

You might also inform them of your difficulty.

ht11
ht11 Question owner
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Hey thanks Wayne, not sure if this was the issue but what I did was download a fresh copy of Thunderbird and installed it on a different drive, then weirdly when I tried the original copy (which was causing the trouble) everything worked again? So I don't know, I'm not a techy!......but thanks for this and taking the time! Cheers, Harry (UK)....keep safe!