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email

  • 3 cavab
  • 1 has this problem
  • 10 views
  • Last reply by sfhowes

brianrwood
brianrwood
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I can receive, but can't send emails. I tried the solutions mentioned on the help page, but no change.

I can receive, but can't send emails. I tried the solutions mentioned on the help page, but no change.

All Replies (3)

Stans
Stans
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Who is your email service provider and what type of account is it (IMAP or POP)?

brianrwood
brianrwood Question owner
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ISP is shaw.ca | email program is Thunderbird | IMAP

sfhowes
sfhowes
  • Top 10 Contributor
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The settings in Tools/Account Settings, Outgoing Server (SMTP) at the bottom of the left pane, should be:

mail.shaw.ca on port 587, STARTTLS security, authentication = normal password, User Name = part of address before @.

Incoming in Server Settings: imap.shaw.ca on port 993, SSL/TLS, authentication = normal password, User Name = part of address before @.