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Installed Quantum, full page of nothingness.

  • 4 cavab
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  • Last reply by Warutzu

Warutzu
Warutzu
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Have just installed the "new" firefox. What I see is an empty white page, can't open a new tab, can't go to options, can't even close the Window. Tried to restart firefox, and the same thing happens. Tried to compatibility mode, administrator. Nothing changes. Oh, by the way, it's a clean installation. What should I do?

Have just installed the "new" firefox. What I see is an empty white page, can't open a new tab, can't go to options, can't even close the Window. Tried to restart firefox, and the same thing happens. Tried to compatibility mode, administrator. Nothing changes. Oh, by the way, it's a clean installation. What should I do?

Chosen solution

You know, I might have fixed it. Since yesterday I'm having no issues. The thing is: My PC is x64. But, running FF x32 seems to fix all my problems. I don't know why, nor whats happening here. But that seems to do the trick. FF x32, even if my pc is x64, at least it is working.

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All Replies (4)

David Walczysko
David Walczysko
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Hello,

please, version OS?

Best regards, David-Walczysko Volunteer supporter

Warutzu
Warutzu Question owner
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Windows 10 1709 build 16299

Tried to reinstall it earlier today, nothing still.David Walczysko said

Hello, please, version OS? Best regards, David-Walczysko Volunteer supporter
Shadow110
Shadow110
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Do the uninstall this way and the install with Full Version : uninstall Firefox. Then Delete the Mozilla Firefox Folders in C:\Program Files and C:\Program Files(x86) Then restart system. Then run Windows Disk Cleanup. (Note: This should be Pinned and run Weekly, If never done below expect 10's of gig's) Then run it again and click the button that says Cleanup System Files. Note: your Firefox Profile is saved. But you should make a back up before you do : https://support.mozilla.org/en-US/kb/back-and-restore-information-firefox-profiles

https://support.mozilla.org/en-US/kb/export-firefox-bookmarks-to-backup-or-transfer

Reinstall with Current Release Firefox 57.0.2 with a Full Version Installer https://www.mozilla.org/firefox/all/

Please let us know if this solved your issue or if need further assistance.

Warutzu
Warutzu Question owner
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Seçilmiş Həll

You know, I might have fixed it. Since yesterday I'm having no issues. The thing is: My PC is x64. But, running FF x32 seems to fix all my problems. I don't know why, nor whats happening here. But that seems to do the trick. FF x32, even if my pc is x64, at least it is working.

Modified by Warutzu