We're calling on all EU-based Mozillians with iOS or iPadOS devices to help us monitor Apple’s new browser choice screens. Join the effort to hold Big Tech to account!

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Əgər kömək lazımdırsa lütfən yeni sual verin.

since the update to Quantum widevine does not work where it worked before

  • 1 cavab
  • 1 has this problem
  • 10 views
  • Last reply by Shadow110

pschm
pschm
more options

On kubuntu -- both 16.04 and 14.04: After the update to Firefox Quantum viewing DRM content (on www.tvnow.at/rtl) no longer works. (Widevine is activated and updated, and I checked the "allow DRM" box).

On kubuntu -- both 16.04 and 14.04: After the update to Firefox Quantum viewing DRM content (on www.tvnow.at/rtl) no longer works. (Widevine is activated and updated, and I checked the "allow DRM" box).

All Replies (1)

Shadow110
Shadow110
more options

Not going to like this : uninstall Firefox. Then Delete the Mozilla Firefox Folders in C:\Program Files and C:\Program Files(x86) or Linux equivalent. Then restart system. Note: your Firefox Profile is saved. But you should make a back up before you do : https://support.mozilla.org/en-US/kb/back-and-restore-information-firefox-profiles

Reinstall with Current Release Firefox 57.0.2 with a Full Version Installer https://www.mozilla.org/firefox/all/

Please let us know if this solved your issue or if need further assistance.