We're calling on all EU-based Mozillians with iOS or iPadOS devices to help us monitor Apple’s new browser choice screens. Join the effort to hold Big Tech to account!

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Can't open emailed pictures. they go directly to an email

  • 1 cavab
  • 1 has this problem
  • 14 views
  • Last reply by Matt

more options

the emails arrive and I click on the attached files but then the new going email shows up with that attachment attached to the new out going email. I also cannot saveas any of the attached files any where in my computer, The attachments have the Mozzilla icon beside them which i have never seen before. Thank you

the emails arrive and I click on the attached files but then the new going email shows up with that attachment attached to the new out going email. I also cannot saveas any of the attached files any where in my computer, The attachments have the Mozzilla icon beside them which i have never seen before. Thank you

All Replies (1)

more options

Sounds tio me like the file associations on your PC and all messed up.

I suggest you get someone who knows windows to advise you on how to reset the appropriate file associations in Windows.

Perhaps this will get you on the right track. http://answers.microsoft.com/en-us/windows/forum/windows_7-files/how-can-i-restore-the-default-file-associations-in/c096cd7a-91cd-4460-af4d-f38d7ca54860