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Cannot see messages

  • 4 cavab
  • 3 have this problem
  • 4 views
  • Last reply by slava13

slava13
slava13
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When message is received, there is nothing in preview pane. Not even buttons are visible. When double click on message - new window is blank.

Only if click reply can see the actual message received.

When message is received, there is nothing in preview pane. Not even buttons are visible. When double click on message - new window is blank. Only if click reply can see the actual message received.

All Replies (4)

slava13
slava13 Question owner
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slava13 said

When message is received, there is nothing in preview pane. Not even buttons are visible. When double click on message - new window is blank. Only if click reply can see the actual message received.

UPDATE: RESTARTING IN SAFE MODE REMOVES THE ISSUE. Nothing else helps. How can I solve this and revert back to my normal?

slava13
slava13 Question owner
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No matter what I do - cannot maximize the reading pane.

Zenos
Zenos
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Is this on a Mac?

slava13
slava13 Question owner
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Zenos said

Is this on a Mac?

Hi, no its on PC. This was after the latest update to 45. I had a great theme installed, which was disabled as not compatible with 45 and I removed it and don't remember name. That theme changed the appearance of many buttons.

Safe Mode - all is visible fine. Regular Mode - impossible to see. When double click on message - still grey screen. Only after clicking REPLY would show the actual message.