Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Receive new emails only at startup.

  • 2 cavab
  • 9 have this problem
  • 15 views
  • Last reply by christ1

more options

Started a few days ago that I can only receive new emails at Thunderbird startup. I added my profile folder to the exceptions list on virus programs but can still not receive new emails unless I sign out and restart Thunderbird. Even in safe mode which disables all virus protection, I have to sign out and restart Thunderbird to receive new messages. Everything else works fine, sending, deleting, moving messages to a folder, ect., just no new emails.

Started a few days ago that I can only receive new emails at Thunderbird startup. I added my profile folder to the exceptions list on virus programs but can still not receive new emails unless I sign out and restart Thunderbird. Even in safe mode which disables all virus protection, I have to sign out and restart Thunderbird to receive new messages. Everything else works fine, sending, deleting, moving messages to a folder, ect., just no new emails.

Chosen solution

There have been many people complaining about not getting new messages via GoDaddy IMAP server recently, unless Thunderbird is restarted. Check with GoDaddy if they have any problems. Assuming there is a GoDaddy support forum, check whether other users have the same problem.

Read this answer in context 👍 0

All Replies (2)

more options

Seçilmiş Həll

There have been many people complaining about not getting new messages via GoDaddy IMAP server recently, unless Thunderbird is restarted. Check with GoDaddy if they have any problems. Assuming there is a GoDaddy support forum, check whether other users have the same problem.

more options

Challenge GoDaddy with the information below. https://bugzilla.mozilla.org/show_bug.cgi?id=1260724#c10