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When I attach a file to my emails, they don't arrive. Why?

  • 3 cavab
  • 1 has this problem
  • 2 views
  • Last reply by christ1

CarloB.
CarloB.
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It has been a little while, now, but I have only realized a few days ago. My emails with attached files don't arrive to their destination. Even to myself, I get a delivery failure message.

I have tried looking in my preferences settings, in the "Attachements" box, I only have an option for sharing large files.

What is happening???....

thanks if you can help. CarloB.

It has been a little while, now, but I have only realized a few days ago. My emails with attached files don't arrive to their destination. Even to myself, I get a delivery failure message. I have tried looking in my preferences settings, in the "Attachements" box, I only have an option for sharing large files. What is happening???.... thanks if you can help. CarloB.

All Replies (3)

christ1
christ1
  • Top 25 Contributor
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I get a delivery failure message.

Care to mention what the error message is? Please post the entire error message.

CarloB.
CarloB. Question owner
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Hi Christ1,

Here's the delivery failure message :

Nous sommes desoles de vous informer que votre message n a pas pu etre remis a un ou plusieurs de ses destinataires. Ceci est un message automatique genere par le serveur mwinf5d53.orange.fr. Merci de ne pas y repondre.

This is the mail system at host mwinf5d53.orange.fr. I'm sorry to have to inform you that your message could not be delivered to one or more recipients. 

                 The mail system

<carlo.bailey@laposte.net>: host laposte.net[194.117.213.1] said: 550 5.5.0 SPF: 80.12.242.123 is not allowed to send mail. LPN007_401


Thanks if you can help! Carlo

christ1
christ1
  • Top 25 Contributor
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Your messages are sent. Attachments have got nothing to do with the problem.

From the error message, the recipients email provider has a problem with SPF validation of the messages sent via your email provider. https://en.wikipedia.org/wiki/Sender_Policy_Framework

You need to talk to your email provider. This is not a Thunderbird problem.