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Printing

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  • Last reply by Matt

Peebee56
Peebee56
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since changing my printer to a Canon MG7550 which took about 7 attempts to install and print properly on Windows 7, Thunderbird can't recognise it despite going to Config Editor and resetting anything relating to old printers. If I go to print preview or print or control p Thunderbird then goings into 'hanging mode' and crashes.

since changing my printer to a Canon MG7550 which took about 7 attempts to install and print properly on Windows 7, Thunderbird can't recognise it despite going to Config Editor and resetting anything relating to old printers. If I go to print preview or print or control p Thunderbird then goings into 'hanging mode' and crashes.

All Replies (1)

Matt
Matt
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  • Top 10 Contributor
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In order for us to better investigate this issue you need to add a little more non-personal information.

Please add the crashes information in the troubleshooting information to your post

To find the Troubleshooting information:

  • Open Help (or click on three-line-icon and select Help)
  • Choose Troubleshooting Information
  • Use the button Copy to clipboard to select all. Do not check box "Include account names"!
  • Paste this in your post.