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how to restore files from Carbonite

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  • 1 has this problem
  • 4 views
  • Last reply by christ1

joetempler
joetempler
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My computer crashed and I had to reinstall my software. I previously had not backed things up on Mozbackup, but Carbonite backed my files up. now, can you tell me the procedure to restore my addresses and other files from carbonite's backup?

My computer crashed and I had to reinstall my software. I previously had not backed things up on Mozbackup, but Carbonite backed my files up. now, can you tell me the procedure to restore my addresses and other files from carbonite's backup?

All Replies (1)

christ1
christ1
  • Top 25 Contributor
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You'll need to restore the Thunderbird profile from the backup. Check this article for more information on the profile location for MacOS. http://kb.mozillazine.org/Profile_folder_-_Thunderbird#Mac_OS_X How exactly this is done with Carbonite I have no idea.