Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Folder text is fuzzy since upgrading to WIndows 8.1

  • 4 cavab
  • 1 has this problem
  • 1 view
  • Last reply by awc1366

more options

Using default text size (12pt) on a 1920x1080 monitor, the text display in Thunderbird (31.4.0) folders is fuzzy. This seems to have started when I upgraded to Win 8.1 but it may have started since then.

Text in individual messages at this size is fine, and text displayed this size by all other apps is fine too.

I have seen a number of solutions on the web for this problem -- Thunderbird basically ignores ClearType -- but the fixes (which involve the Tools -> Options - Advanced - Config Editor) don't seem to apply to my version of Thunderbird. Can anyone help?

Using default text size (12pt) on a 1920x1080 monitor, the text display in Thunderbird (31.4.0) folders is fuzzy. This seems to have started when I upgraded to Win 8.1 but it may have started since then. Text in individual messages at this size is fine, and text displayed this size by all other apps is fine too. I have seen a number of solutions on the web for this problem -- Thunderbird basically ignores ClearType -- but the fixes (which involve the Tools -> Options - Advanced - Config Editor) don't seem to apply to my version of Thunderbird. Can anyone help?

All Replies (4)

more options

Seçilmiş Həll

more options

Many thanks. Matt! Much improved.

more options

Could you please go to the help menu and select troubleshooting information. Scroll down to the Graphics heading and select it with your mouse (drag over) and and copy (ctrl+C) and paste into a message here (Ctrl+V)

I need the exact graphics information for my bug on the topic.

more options

Hi Matt: Here ya go!: Graphics Adapter Description NVIDIA GeForce GTX 660 Vendor ID 0x10de Device ID 0x11c0 Adapter RAM 2048 Adapter Drivers nvd3dumx,nvwgf2umx,nvwgf2umx nvd3dum,nvwgf2um,nvwgf2um Driver Version 9.18.13.4752 Driver Date 2-5-2015 Adapter Description (GPU #2) Intel(R) HD Graphics 4600 Vendor ID (GPU #2) 0x8086 Device ID (GPU #2) 0x0412 Adapter RAM (GPU #2) Unknown Adapter Drivers (GPU #2) igdumdim64 igd10iumd64 igd10iumd64 igdumdim32 igd10iumd32 igd10iumd32 Driver Version (GPU #2) 10.18.10.3960 Driver Date (GPU #2) 9-29-2014 Direct2D Enabled false DirectWrite Enabled false (6.3.9600.17415) ClearType Parameters D [ Gamma: 2200 Pixel Structure: R ClearType Level: 100 Enhanced Contrast: 300 ] D [ Gamma: 2200 Pixel Structure: R ClearType Level: 100 Enhanced Contrast: 50 ] WebGL Renderer false GPU Accelerated Windows 3/3 Direct3D 9 AzureCanvasBackend skia AzureSkiaAccelerated 0 AzureFallbackCanvasBackend cairo AzureContentBackend cairo