We're calling on all EU-based Mozillians with iOS or iPadOS devices to help us monitor Apple’s new browser choice screens. Join the effort to hold Big Tech to account!

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

firefox sync reports incorrect account name or password but it worked a few hours ago

  • 1 cavab
  • 5 have this problem
  • 1 view
  • Last reply by houfx

more options

I used firefox sync for years and I never changed the password, but just a few hours ago, sync prompted me that my account is incorrect. I tried to reconnect several times but each time I logged in, I got disconnected. Please help.

I used firefox sync for years and I never changed the password, but just a few hours ago, sync prompted me that my account is incorrect. I tried to reconnect several times but each time I logged in, I got disconnected. Please help.

Chosen solution

houfx said

I used firefox sync for years and I never changed the password, but just a few hours ago, sync prompted me that my account is incorrect. I tried to reconnect several times but each time I logged in, I got disconnected. Please help.

The sync seems to be recovered today. Case closed.

Read this answer in context 👍 0

All Replies (1)

more options

Seçilmiş Həll

houfx said

I used firefox sync for years and I never changed the password, but just a few hours ago, sync prompted me that my account is incorrect. I tried to reconnect several times but each time I logged in, I got disconnected. Please help.

The sync seems to be recovered today. Case closed.