Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Crash

  • 1 cavab
  • 3 have this problem
  • 33 views
  • Last reply by guigs

more options

Why does it keep on crashing on my HTC One Android phone? Why is it when I restart my phone, everything closes out?

Why does it keep on crashing on my HTC One Android phone? Why is it when I restart my phone, everything closes out?

All Replies (1)

more options

When you restart your phone, all items in memory are going to be removed. However it is not expected for Firefox to crash. If there are crash reports on the url page about:crashes please copy and paste the last 5 reports for further investigation.

However if it crashes on start up, please consider a reinstall of Firefox for Android.