Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

When i open links from Facebook in Firefox 33 or Aurora they crash at a variable delayed rate.

  • 2 cavab
  • 2 have this problem
  • 1 view
  • Last reply by Nick_A

more options

Galaxy S4

I've re set the Facebook app back to opening external links in Firefox/Aurora after the default update change and they crash. Note this did start happening several days prior to the Facebook update. Links opened from the browser's work fine.

Galaxy S4 I've re set the Facebook app back to opening external links in Firefox/Aurora after the default update change and they crash. Note this did start happening several days prior to the Facebook update. Links opened from the browser's work fine.

All Replies (2)

more options

Hello Nick,

This could be caused by corrupt cookies in your Firefox app. You'll need to clear the cookies and cache to solve this issue: https://support.mozilla.org/en-US/kb/clear-your-browsing-history-and-other-personal-dat

If the above doesn't solve the issue then I recommend to reinstall the Firefox app.

Keep us posted!

more options

This has not worked.