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SharePoint office 365

  • 4 cavab
  • 4 have this problem
  • 5 views
  • Last reply by Hoooooooar

Hoooooooar
Hoooooooar
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In a recent update, either FF or something internal at MS. (I am pretty sure it was the latest FF last week) All of our boxes can no longer access lists/libraries in SharePoint 2013 (o365). Every single machine, different computers, different companies SharePoints, ones not hosted by MS. Just a big ol' blank page when you try to view any content on any sharepoint.

There is nothing that links these boxes together, they are 100% independent.

In a recent update, either FF or something internal at MS. (I am pretty sure it was the latest FF last week) All of our boxes can no longer access lists/libraries in SharePoint 2013 (o365). Every single machine, different computers, different companies SharePoints, ones not hosted by MS. Just a big ol' blank page when you try to view any content on any sharepoint. There is nothing that links these boxes together, they are 100% independent.

Modified by Hoooooooar

All Replies (4)

Wesley Branton
Wesley Branton
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Does SharePoint work correctly on other internet browsers?

Hoooooooar
Hoooooooar Question owner
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in IE and Chrome, yes.

Wesley Branton
Wesley Branton
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Try Firefox Safe Mode to see if the problem goes away. Firefox Safe Mode is a troubleshooting mode that turns off some settings, disables most add-ons (extensions and themes).

If Firefox is open, you can restart in Firefox Safe Mode from the Help menu:

  • In Firefox 29.0 and above, click the menu button New Fx Menu, click Help Help-29 and select Restart with Add-ons Disabled.
  • In previous Firefox versions, click on the Firefox button at the top left of the Firefox window and click on Help (or click on Help in the Menu bar, if you don't have a Firefox button) then click on Restart with Add-ons Disabled.

If Firefox is not running, you can start Firefox in Safe Mode as follows:

  • On Windows: Hold the Shift key when you open the Firefox desktop or Start menu shortcut.
  • On Mac: Hold the option key while starting Firefox.
  • On Linux: Quit Firefox, go to your Terminal and run firefox -safe-mode
    (you may need to specify the Firefox installation path e.g. /usr/lib/firefox)

When the Firefox Safe Mode window appears, select "Start in Safe Mode".
Safe Mode Fx 15 - Win

If the issue is not present in Firefox Safe Mode, your problem is probably caused by an extension, and you need to figure out which one. Please follow the Troubleshoot extensions, themes and hardware acceleration issues to solve common Firefox problems article to find the cause.

To exit Firefox Safe Mode, just close Firefox and wait a few seconds before opening Firefox for normal use again.

Hope to hear from you again soon.

Hoooooooar
Hoooooooar Question owner
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No-go in safe mode, already tried that.