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How do I get rid of a pop-up telling me I HAVE to update Firefox when I don't want to???

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  • Last reply by James

stevemurray69
stevemurray69
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I keep getting this Firefox update telling me I HAVE to update it with the latest version. I don't want to because it will affect my Norton Antivirus program. But the pop-up doesn't allow me an option to opt out of it and keeps coming up time after time.

I keep getting this Firefox update telling me I HAVE to update it with the latest version. I don't want to because it will affect my Norton Antivirus program. But the pop-up doesn't allow me an option to opt out of it and keeps coming up time after time.

Chosen solution

Norton has updates for their Toolbar for Firefox 31.0 since the day before its release. Unlike with most extensions, the application toolbars like one from Norton needs to be updated for each new major Firefox .exe release.

http://community.norton.com/t5/Product-Update-Announcements/Norton-Toolbar-Update-2014-7-6/ba-p/1163834 http://community.norton.com/t5/Product-Update-Announcements/Firefox-31-Support-for-Norton-Toolbar/ba-p/1155994

However if you are using the Comcast supplied version then the update is still delayed. http://community.norton.com/t5/Norton-Toolbar-Norton-Identity/Firefox-31-and-the-Comcast-Norton-Toolbar/td-p/1159906


By the way the Firefox updates have no impact on your separate Norton application as the message simply states the version of the Norton toolbar extension you have is not compatible.

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All Replies (2)

ideato
ideato
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Hello stevemurray69, you can select Never check for updates (not recommended: security risk) in the Update tab, see for more information : Update tab


thank you

James
James
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Seçilmiş Həll

Norton has updates for their Toolbar for Firefox 31.0 since the day before its release. Unlike with most extensions, the application toolbars like one from Norton needs to be updated for each new major Firefox .exe release.

http://community.norton.com/t5/Product-Update-Announcements/Norton-Toolbar-Update-2014-7-6/ba-p/1163834 http://community.norton.com/t5/Product-Update-Announcements/Firefox-31-Support-for-Norton-Toolbar/ba-p/1155994

However if you are using the Comcast supplied version then the update is still delayed. http://community.norton.com/t5/Norton-Toolbar-Norton-Identity/Firefox-31-and-the-Comcast-Norton-Toolbar/td-p/1159906


By the way the Firefox updates have no impact on your separate Norton application as the message simply states the version of the Norton toolbar extension you have is not compatible.

Modified by James