ابحث في الدعم

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

New Folders Not Displayed

  • 2 (ردّان اثنان)
  • 1 has this problem
  • 15 views
  • آخر ردّ كتبه LVampa

more options

I am trying to create new folders (or sub-folders) under "Inbox" but they are not being shown. When I try to create them again I get a message the the folder already exists. The Folder View is set to "All". I have created folders before without any problems. The Thunderbird version is 24.3.0 for Mac. Any suggestions?

I am trying to create new folders (or sub-folders) under "Inbox" but they are not being shown. When I try to create them again I get a message the the folder already exists. The Folder View is set to "All". I have created folders before without any problems. The Thunderbird version is 24.3.0 for Mac. Any suggestions?

الحل المُختار

First show the hidden file and folder:

Go to your profile:

Close Thunderbird!!

Enter in the folder ImapMail or Pop3Mail >> Enter in imap.webservice.com or pop3.webservice.com folder >> enter in the Inbox.sbd delete all archives .msf

Then try create again the folder.


Have sure that the folder isnt hidden in the list:

Read this answer in context 👍 0

All Replies (2)

more options

الحل المُختار

First show the hidden file and folder:

Go to your profile:

Close Thunderbird!!

Enter in the folder ImapMail or Pop3Mail >> Enter in imap.webservice.com or pop3.webservice.com folder >> enter in the Inbox.sbd delete all archives .msf

Then try create again the folder.


Have sure that the folder isnt hidden in the list:

more options

This worked!

Thanks for the info.