I have a sync account, but on my PC I no longer have to option to sync - only to create a new account, but my laptop will sync
I have a sync account, but when I came to sync data on my PC today, I was only given the option to create a new account. I tried this, but it said my email address was already in use. I can sync on my laptop which is linked to my PC.
الحل المُختار
Sounds that you have already created a Sync account.
Enter all details like the account name (email address) and password and the 26-character Sync key manually to connect to an existing sync account instead of using the 12-character code to pair a device if pairing isn't possible.
- open "Tools > Options > Sync" or "Firefox > Set Up Sync"
- click "Set Up Firefox Sync" to go to "Firefox Sync Setup"
- click "I Have an Account" : Connect
- click "I don't have the device with me" at the bottom to enter the account settings (email, password, sync key)
Reset Lost or Forgotten Password or delete sync account:
- https://services.mozilla.com/ Firefox Sync » Home
- https://account.services.mozilla.com/
All Replies (2)
الحل المُختار
Sounds that you have already created a Sync account.
Enter all details like the account name (email address) and password and the 26-character Sync key manually to connect to an existing sync account instead of using the 12-character code to pair a device if pairing isn't possible.
- open "Tools > Options > Sync" or "Firefox > Set Up Sync"
- click "Set Up Firefox Sync" to go to "Firefox Sync Setup"
- click "I Have an Account" : Connect
- click "I don't have the device with me" at the bottom to enter the account settings (email, password, sync key)
Reset Lost or Forgotten Password or delete sync account:
- https://services.mozilla.com/ Firefox Sync » Home
- https://account.services.mozilla.com/
Thank you so much. It worked and your instructions were very easy to follow :-) Many many thanks
Modified by paulinecymru