Recently a problem has come up, wherein updates are flagged up but I am no longer able to download them, what has changed that is causing this?
I am running Firefox 21.) of an apple Mac OS 10.6.8
I regularly get update alerts for Firefox. In the past I would accept these and click to download. This all worked faultlessly. However for the past few months when I click on download all seems as usual at first with the normal progress screen. However the screen shows no progress no matter for how long I leave it. No downloads are completed.
I am running Firefox 21.) of an apple Mac OS 10.6.8
I regularly get update alerts for Firefox. In the past I would accept these and click to download. This all worked faultlessly. However for the past few months when I click on download all seems as usual at first with the normal progress screen. However the screen shows no progress no matter for how long I leave it. No downloads are completed.
All Replies (1)
hello, i'm not sure what may be at the root of the problem, but for the moment please download the full installer from https://www.mozilla.org/firefox/all/ and install it on top of your current version to get up-to-date (this won't affect your bookmarks, passwords and personal settings).