ابحث في الدعم

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Is the flash update 11.3.300.265/ firefox13 update issue ever going to fixed?

  • 21 ردًا
  • 49 have this problem
  • 1 view
  • آخر ردّ كتبه John99

more options

About a month ago I updated firefox to 13 and flash to 11.3 and I had the common issue alot of users had of firefox crashing. So as recommended I downgraded to flash 10.3 ( I don't have real player so I knew that wasn't the issue). 4 weeks passed and I'd read online that the issue had been fixed so I updated my flash again to 11.3 . As soon as I did i started having problems with flash content again, it's not crashing like before but firefox won't display flash content like my facebook games it just sticks and won't work ( these flash games play fine on IE with no sticking so I know it's a firefox / flash issue rather than a facebook issue also the games are all made by different company's which also suggests it's not a game developer issue but the main reason I'm quite sure it's a firefox / flash issue is the fact it happened as soon as I updated to flash 11.3 again), i can watch videos but not play flash content games. I've tried firefox in safe mode (addons disabled) and I've tried uninstalling and reinstalling flash 11.3. Neither made any difference What should i do ? do I need to downgrade to flash 10.3 again and if so is the issue ever going to fixed so I will beable to upgrade to 11.3 and stay on it and not have to keep downgrading flash version ?

About a month ago I updated firefox to 13 and flash to 11.3 and I had the common issue alot of users had of firefox crashing. So as recommended I downgraded to flash 10.3 ( I don't have real player so I knew that wasn't the issue). 4 weeks passed and I'd read online that the issue had been fixed so I updated my flash again to 11.3 . As soon as I did i started having problems with flash content again, it's not crashing like before but firefox won't display flash content like my facebook games it just sticks and won't work ( these flash games play fine on IE with no sticking so I know it's a firefox / flash issue rather than a facebook issue also the games are all made by different company's which also suggests it's not a game developer issue but the main reason I'm quite sure it's a firefox / flash issue is the fact it happened as soon as I updated to flash 11.3 again), i can watch videos but not play flash content games. I've tried firefox in safe mode (addons disabled) and I've tried uninstalling and reinstalling flash 11.3. Neither made any difference What should i do ? do I need to downgrade to flash 10.3 again and if so is the issue ever going to fixed so I will beable to upgrade to 11.3 and stay on it and not have to keep downgrading flash version ?

الحل المُختار

I would first, downgrade to 10.3 and stay on that for a while. The Flash issues are ongoing, and hopefully Adobe will be releasing a new update that fixes the majority of them very soon. After that, you can upgrade to 11.3 and hopefully all will be well. I apologize for all the problems, but in this case our hands are tied as we wait for Adobe to release an update that finally fixes these issues.

Read this answer in context 👍 1

All Replies (1)

more options

See also new thread

  • Firefox 15 'not responding' / hanging all the time and Flash player 11.4 still crashing
    /questions/937809

(The Firefox15 problems may well mainly be FlashPlayer hangs)

  1. 1
  2. 2