Avatar for Username

ابحث في الدعم

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

Firefox Install Wizard crashes

  • 2 (ردّان اثنان)
  • 1 has this problem
  • 5 views
  • آخر ردّ كتبه stlnelsre

stlnelsre
stlnelsre
more options

I click RUN to start Firefox install on my desktop PC. My "install new software" permissions dialog box appears. I give permission as administrator to run Firefox Install. Firefox install wizard window never appears--everything just stalls. I had no trouble installing Firefox 9 on my laptop.

I click RUN to start Firefox install on my desktop PC. My "install new software" permissions dialog box appears. I give permission as administrator to run Firefox Install. Firefox install wizard window never appears--everything just stalls. I had no trouble installing Firefox 9 on my laptop.

All Replies (2)

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

Try to disable your anti-virus software temporarily to see if that makes installing work.

stlnelsre
stlnelsre صاحب السؤال
more options

Disabling Anti-virus did not work. It must have something to do with my administrative permissions in Windows Vista. Other updates have worked recently, but not installing Firefox.