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I am having a problem adding a new tab, everyone is telling me to get rid of "ask toolbar" however I do NOT have ask, not at all. And yet I still can not find out what to do. Please help!

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Hello, I am having trouble opening a new tab on firefox. Everyone has told me to delete the "ask toolbar" but the thing is I do NOT have that, searched over and over and it is NOT on my firefox. Yet I still can not fix the new tab problem. Any help please?!

Hello, I am having trouble opening a new tab on firefox. Everyone has told me to delete the "ask toolbar" but the thing is I do NOT have that, searched over and over and it is NOT on my firefox. Yet I still can not fix the new tab problem. Any help please?!

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