We're calling on all EU-based Mozillians with iOS or iPadOS devices to help us monitor Apple’s new browser choice screens. Join the effort to hold Big Tech to account!

ابحث في الدعم

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Problem using You-Tube in Firefox. Have sound no picture.

  • 6 ردود
  • 77 have this problem
  • 1 view
  • آخر ردّ كتبه Hec_The_Wreck

more options

My You-Tube will no longer play in firefox. It used to play fine now all I hear is sound no picture. My adobe 10 is up to date and plays everywhere else fine. I love firefox and need help fixing this problem, Please help me!

My You-Tube will no longer play in firefox. It used to play fine now all I hear is sound no picture. My adobe 10 is up to date and plays everywhere else fine. I love firefox and need help fixing this problem, Please help me!

All Replies (6)

more options

Clear the cache and the cookies from sites that cause problems.

  • "Clear the Cache": Tools > Options > Advanced > Network > Offline Storage (Cache): "Clear Now"
  • "Remove the Cookies" from sites causing problems: Tools > Options > Privacy > Cookies: "Show Cookies"
more options

Did not fix the problem.

more options

Correct, that "clear cookies" problem only works ONCE, and if you disable the cookies for the youtube site, you can't log in any longer.

I understand this being thought a workaround before it was proven NOT to work, for anyone needing to sign in, but I don't understand why cor-el continues to post it as if it were an actual solution.

more options

Vevo still plays in You-tube but other videos won't! How do i fix this problem so i don't have to open enternet explorer every time I want to go in to You-Tube.

more options

Ever since my Firefox updated to 13 I have been unable to view videos on you tube or videos on any website. I have to switch to internet explorer to have video.

Am getting real tired of having problems every time Firefox updates thinking of going to another browser as Firefox cant even be contacted to get a fix. I have to wait weeks sometimes months until someone else comes up with a fix. NOT IMPRESSED

more options

I tried everything mentioned on here nothing has worked.