I ve got this message when i go a certain website, i wonder what is wrong.
Hello, when i go to the website http://www.girondins4ever.com/ , and then clic on archive at left top frame, it is open a new windows, normal, but after a few secondes, i have got this error script:
"Un script sur cette page est peut-être occupé ou ne répond plus. Vous pouvez arrêter le script maintenant ou attendre pour voir si le script se terminera.
Script : file:///C:/Documents%20and%20Settings/Jean-Laurent/Application%20Data/Mozilla/Firefox/Profiles/y3o93did.default/extensions/%7Bb9db16a4-6edc-47ec-a1f4-b86292ed211d%7D/components/dhUtilService.js:561 "
i guess one extension make stuff bad, but which one and why?
thank for helping me! ^^
Modified by cor-el
All Replies (4)
Start Firefox in Diagnose Firefox issues using Troubleshoot Mode to check if one of your add-ons is causing your problem (switch to the DEFAULT theme: Tools > Add-ons > Themes).
See Troubleshoot extensions, themes and hardware acceleration issues to solve common Firefox problems and Troubleshoot issues with plugins like Flash or Java to fix common Firefox problems
If it does work in Safe-mode then disable all your extensions and then try to find which is causing it by enabling one at a time until the problem reappears.
You can use "Disable all add-ons" on the Safe mode start window to disable all extensions.
You have to close and restart Firefox after each change via "File > Exit" (Mac: "Firefox > Quit"; Linux: "File > Quit")
Hello, sorry for so late reply. thank you for answer, i will try this.
but there is not a way to know what for example "%7Bb9db16a4-6edc-47ec-a1f4-b86292ed211d%7D/components/dhUtilService.js:561 " is related to which extension?
You didn't list the extensions from Help > Troubleshooting Information
- Video DownloadHelper: https://addons.mozilla.org/firefox/addon/3006
I am in newbie mode. ^^ How did you do that?