Avatar for Username

ابحث في الدعم

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

account emails

  • 2 (ردّان اثنان)
  • 8 have this problem
  • 3 views
  • آخر ردّ كتبه nicholas.thayer

thomson91400
thomson91400
more options

I've received an email about the change from Firefox account to Mozilla account. But it came to an email address that I removed from my Firefox account months ago, and not to either the primary or the secondary email addresses that are on the account now. How come?

I've received an email about the change from Firefox account to Mozilla account. But it came to an email address that I removed from my Firefox account months ago, and not to either the primary or the secondary email addresses that are on the account now. How come?

All Replies (2)

Wengro
Wengro
more options

I have the EXACT SAME issue. Received the email about the change from Firefox accounts to Mozilla accounts to the original email address the account was created with, not the updated/new/current email address connected to the account. I updated the email address on the account almost 3 MONTHS ago!

nicholas.thayer
nicholas.thayer
more options

Exactly the same problem here. I have not used the old email address in YEARS. There is no reason for Mozilla to still have it, let alone use it. This is honestly shocking. Mozilla, please fix this.