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Since last update now when I click on my Apple email Icon, Firefox remains in front

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  • آخر ردّ كتبه Medhasree Suram

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The only way I can get my email window to show is to click on it from behind the Firefox window. I never had this problem before. When I click on my email Icon, my email window should show in front of Firefox. How do I fix this? It's extremely annoying

The only way I can get my email window to show is to click on it from behind the Firefox window. I never had this problem before. When I click on my email Icon, my email window should show in front of Firefox. How do I fix this? It's extremely annoying

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Hello,

I understand that you're experiencing an issue where your email window doesn't show in front of Firefox when you click on the Apple email icon. I can see how this can be frustrating. Let's try a few troubleshooting steps to resolve this:

First, let's ensure that your Firefox browser is up to date. You mentioned using Firefox 114.0.2, which is the latest version at the time of writing. If you haven't already, please make sure you have the latest version installed.

Clear your browser cache and cookies. Sometimes, outdated or corrupted data can cause display issues. To clear the cache and cookies in Firefox, you can follow these steps:

Click on the menu button (three horizontal lines) in the top-right corner of the Firefox window. Select 'Options' or 'Preferences' (depending on your operating system). In the 'Privacy & Security' section, scroll down to the 'Cookies and Site Data' option. Click on 'Clear Data' and make sure both 'Cookies and Site Data' and 'Cached Web Content' are selected. Click 'Clear' to confirm. Restart your computer. Sometimes, a simple restart can help resolve temporary glitches or conflicts.

If the issue persists, try disabling any browser extensions or add-ons that you have installed. Extensions can sometimes interfere with the normal behavior of web pages. You can disable extensions by going to the menu button > 'Add-ons' or 'Extensions,' and then selectively disable them one by one to see if any of them are causing the issue.

Lastly, if none of the above steps resolve the issue, I recommend reaching out to Apple support for assistance with their email application. They may have specific troubleshooting steps or settings that can help resolve the problem.

I hope these steps help in resolving the issue. If you have any further questions or need additional assistance, please let me know. I'm here to help!

Best regards, Suram Firefox Support Volunteer