Avatar for Username

ابحث في الدعم

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

I can't get my FF Dev Edition to open without crashing

  • 1 (رد واحد)
  • 0 have this problem
  • 2 views
  • آخر ردّ كتبه Paul

John Schulz
John Schulz
more options

Please help,

I rely heavily on FF Dev Edition for my job. I'm a web dev.

I've tried starting in Troubleshoot mode, still crashes... I've tried the Refresh FF option, still crashes... I've tried manually installing all over again, still crashes...

Please help. I looked at the crashes tab but don't know what to make of it. The crash ID from my last crash is:

BDEC3386-ECDF-4B5B-824B-6AC9CD19C6F7

Let me know if you need anything else - thanks in advance! John

Please help, I rely heavily on FF Dev Edition for my job. I'm a web dev. ''I've tried starting in Troubleshoot mode, still crashes... I've tried the Refresh FF option, still crashes... I've tried manually installing all over again, still crashes...'' Please help. I looked at the crashes tab but don't know what to make of it. The crash ID from my last crash is: '''BDEC3386-ECDF-4B5B-824B-6AC9CD19C6F7''' Let me know if you need anything else - thanks in advance! John

All Replies (1)

Paul
Paul
  • Moderator
  • Top 10 Contributor
more options

Hi

I have contacted our developers who have confirmed that an update is being sent out now that should resolve this issue. If you are unable to open Firefox to update, you can install a new version over the top of your existing copy from https://www.mozilla.org/en-GB/firefox/developer/