ابحث في الدعم

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

.pdf doesn't open when forward email

  • 1 (رد واحد)
  • 1 has this problem
  • 1 view
  • آخر ردّ كتبه Matt

more options

I have a problem with opening .pdf files in Tb. The pdf itself opens normally in the inbox, but when I try to forward a message with an attachment, the pdf will no longer open. A message is displayed: The file C:UsersAdminAppDataLocalTempsmail-1.pdf cannot be opened because the associated helper application does not exist. Change the associations for this file type in preferences. I have the default adobe program set in the files and attachments preferences. I have no idea where to look for the helper applications mentioned in the message. Can anyone help?

I have a problem with opening .pdf files in Tb. The pdf itself opens normally in the inbox, but when I try to forward a message with an attachment, the pdf will no longer open. A message is displayed: The file C:UsersAdminAppDataLocalTempsmail-1.pdf cannot be opened because the associated helper application does not exist. Change the associations for this file type in preferences. I have the default adobe program set in the files and attachments preferences. I have no idea where to look for the helper applications mentioned in the message. Can anyone help?

All Replies (1)

more options

It is a known bug that will be resolved in the next moth or two as far as I understand it.