Sync Account locked after mail bounced
I had deleted the mail alias I used for my sync profile. After trying to log in, I've received this message:
Sorry. We’ve locked your account.
The confirmation email we sent to firefoxalias@mypersonaldomain.com was returned and we’ve locked your account to protect your Firefox data.
If this is a valid email address, let us know and we can help unlock your account.
The link on "us" opened the default support page. What should I do please?
I had deleted the mail alias I used for my sync profile. After trying to log in, I've received this message:
Sorry. We’ve locked your account.
The confirmation email we sent to firefoxalias@mypersonaldomain.com was returned and we’ve locked your account to protect your Firefox data.
If this is a valid email address, let us know and we can help unlock your account.
The link on "us" opened the default support page. What should I do please?
All Replies (1)
Hello firefoxp,
THat must be frustrating ..... :(
Would you please take a look at this article and scroll down to the section
"You have received a message that your account has been locked" :
https://support.mozilla.org/en-US/kb/forum-response-firefox-sync-verification-email-faq