Why does firefox always crashes down?
When I want to access on our server, for example to open a file on pdf. Firefox always crashes down. Also when I'm in our software and I want insert for example a picture from our server, firefox crashes down as well? And also when I'm in the private mode firefox crashes down. I have the newest version of firefox on my computer, so this is not the problem.
What can I do? Can you help me?
All Replies (4)
In the address bar, type about:crashes<enter>. Note: If any reports do not have BP- in front of the numbers/letters, click it to submit them.
The crash report is several pages of data. We need the report numbers to see the whole report.
Using your mouse, mark the most recent 7 - 10 Submitted crash reports, and copy them. Now go to the reply box and paste them in.
For more help on crash reports, see; https://support.mozilla.org/en-US/kb/firefox-crashes-asking-support
Some of your crash reports weren’t sent to the Mozilla Servers.
bp-ecfdab42-bc29-4382-8089-e9ffa0190628 bp-dd485f34-7219-447d-b69e-a141c0190628 bp-e44a52a4-1580-40a9-b7a9-930060190628 bp-ebc33786-8671-4dca-836d-432a30190628 bp-d6d5ac4f-52c3-4cf8-ac01-051430190628 bp-2fa10c9d-327e-45b9-9d53-f5b1a0190628 bp-1b0c0383-a9ec-4b18-a76c-bc3cc0190626 bp-e97fa1ab-5c25-4ac7-963a-38cea0190626 bp-6ca37635-6dc0-4bdf-b3e1-572b30190626
Product Firefox Release Channel release Version 67.0.4 Build ID 20190619235627 (2019-06-19) OS Windows 10 OS Version 10.0.17134
bp-ecfdab42-bc29-4382-8089-e9ffa0190628 bp-dd485f34-7219-447d-b69e-a141c0190628 bp-ebc33786-8671-4dca-836d-432a30190628 bp-d6d5ac4f-52c3-4cf8-ac01-051430190628 bp-2fa10c9d-327e-45b9-9d53-f5b1a0190628
Signature: CFileStream::Init_OpenOrCreate
Crash Reason EXCEPTION_ACCESS_VIOLATION_READ
DropboxExt64.27.0.dll = Dropbox
HostShellExtension.dll = Bromium, Inc. ? vSentry
IPSEng64.dll = Symantec Intrusion Detection +++++++++++++++++++++++++++++++++++++++++++++ bp-e44a52a4-1580-40a9-b7a9-930060190628 Signature: _GetNetFileName
Crash Reason EXCEPTION_ACCESS_VIOLATION_READ
HostShellExtension.dll = Bromium, Inc. ? vSentry
IPSEng64.dll = Symantec Intrusion Detection +++++++++++++++++++++++++++++++++++++++++++++
Update Bromium, Inc. ? vSentry. If the problem continues, disable it.
Do you know what this is? Nothing on web search.