We're calling on all EU-based Mozillians with iOS or iPadOS devices to help us monitor Apple’s new browser choice screens. Join the effort to hold Big Tech to account!

Avatar for Username

ابحث في الدعم

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

My Thunderbird turned int a complete mess when I applied the suggested fixes for odd characters that are introduced into my outgoing mail. Now most email strin

  • 1 (رد واحد)
  • 1 has this problem
  • 1 view
  • آخر ردّ كتبه Matt

James9097
James9097
more options

None of the suggestions regarding encoding worked. Messages are populated by different characters, depending upon the encoding choice. One suggestion (to repair folder -in folder properties has caused the loss of email strings. So, now I have two issues -- the odd characters and email strings. I did back up my profile about a week ago, so, I can probably re-create most of older mail. I guess I have two questions: 1. is there any new fix for the odd characters and 2. If I restore my old profiles, I will be able to download emails that have been left on the server, but is there any way to restore a weeks worth of "sent" mail?

None of the suggestions regarding encoding worked. Messages are populated by different characters, depending upon the encoding choice. One suggestion (to repair folder -in folder properties has caused the loss of email strings. So, now I have two issues -- the odd characters and email strings. I did back up my profile about a week ago, so, I can probably re-create most of older mail. I guess I have two questions: 1. is there any new fix for the odd characters and 2. If I restore my old profiles, I will be able to download emails that have been left on the server, but is there any way to restore a weeks worth of "sent" mail?

All Replies (1)

Matt
Matt
  • Moderator
  • Top 10 Contributor
more options

I have no idea what an email string is, but repair only undertakes a re-index of the mail in the folder. So, it can have huge numbers of mail simply disappear because they were not there to index. This is common when anti virus programs quarantine the file to save you from some harmless attachment you have not opened. But other than that I find it very hard to believe something else just disappeared.

If you are using Yahoo or one of it's many derivatives then the issue with encoding is at Yahoo. (they have had a bug for more than a year now). If it is not Yahoo, it may be that the sender is specifying an obsolete ANSI code page. This is common if folk are using things like Eudora to send mail.

So I have guessed. Perhaps you might like to offer information on the exact state of your email if that does not help.

Ctrl+U. in the message source locate the Content-Transfer-Encoding: header. Is it set to 8bit or 7bit. The yahoo bug sets it to 7bit.

Note that transfer encoding can also be specified in the message body in the HTML code. This does not usually cause the same issues.