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filters not working

  • 8 ردود
  • 1 has this problem
  • 6 views
  • آخر ردّ كتبه cpowell06

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All of my mail from linkedin.com keeps going to junk and spam. I've marked it as not junk a million times and it won't work. It just goes to Inbox and then a minute later goes back to junk.

Is there a way to accept all mail from a single domain?

All of my mail from linkedin.com keeps going to junk and spam. I've marked it as not junk a million times and it won't work. It just goes to Inbox and then a minute later goes back to junk. Is there a way to accept all mail from a single domain?

الحل المُختار

Are you using SpamAssassin on the server?

Is the account in Thunderbird an IMAP account?

Please add the troubleshooting information to your post To find the Troubleshooting information:

  • Open Help (or click on three-line-icon and select Help)
  • Choose Troubleshooting Information
  • Use the button Copy to clipboard to select all. Do not check box "Include account names"!
  • Paste this in your post.

Please also add the result of these troubleshooting steps to your post

  • Does Thunderbird work in TB Safe mode (see Thunderbird Safe Mode)?
  • Do you use anti-virus and firewall software? What is the version?
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All Replies (8)

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Are you using yahoo? it sounds like it (ATT use Yahoo) If so, welcome to the wonders of yahoo spam filtering, where they know better than you. The only solution I have tis to get a mail provider that respects your decisions. Yahoo do not and offer no way to opt out.

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I am not using Yahoo sir.

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cpowell06 said

I am not using Yahoo sir.

So who are you using

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No one. I own the domain and have several emails attached to it. I use Thunderbird to bring in all of my mail. Mail from linkedin.com is the only mail that won't filter back to Inbox when I click Not Junk. Hope this helps.

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cpowell06 said

No one. I own the domain and have several emails attached to it. I use Thunderbird to bring in all of my mail. Mail from linkedin.com is the only mail that won't filter back to Inbox when I click Not Junk. Hope this helps.

Then you are using someone, who is the hosting provider? Or of you are doing your own hosting, what server mail software are you using.

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The hosting provider is InMotionHosting

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الحل المُختار

Are you using SpamAssassin on the server?

Is the account in Thunderbird an IMAP account?

Please add the troubleshooting information to your post To find the Troubleshooting information:

  • Open Help (or click on three-line-icon and select Help)
  • Choose Troubleshooting Information
  • Use the button Copy to clipboard to select all. Do not check box "Include account names"!
  • Paste this in your post.

Please also add the result of these troubleshooting steps to your post

  • Does Thunderbird work in TB Safe mode (see Thunderbird Safe Mode)?
  • Do you use anti-virus and firewall software? What is the version?
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Thanks for your help. I called In Motion Support and they helped me fix it.