We're calling on all EU-based Mozillians with iOS or iPadOS devices to help us monitor Apple’s new browser choice screens. Join the effort to hold Big Tech to account!

Avatar for Username

ابحث في الدعم

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

accesibility issues

  • 3 ردود
  • 1 has this problem
  • 1 view
  • آخر ردّ كتبه philipp

bgearry
bgearry
more options

I'm using Magic and Jaws. When I start FF, I get an error message about compatibility. It says use ESR. Doing that, a lot of FF features do not work. How can this be fixed?

I'm using Magic and Jaws. When I start FF, I get an error message about compatibility. It says use ESR. Doing that, a lot of FF features do not work. How can this be fixed?

All Replies (3)

Mkll
Mkll
more options

You'll have to wait until a future upcoming release fixes these issues with Accessibility programs. For more information see: https://support.mozilla.org/en-US/kb/can-i-use-my-screen-reader-new-firefox

bgearry
bgearry صاحب السؤال
more options

That's what I figured....Anytime frame? I hate to have to use Edge! Thank you

philipp
philipp
  • Moderator
more options

hi, as a workaround you could try to disable multi-process mode in firefox quantum while mozilla/jaws is coming up with a fix for good. enter about:config into the firefox address bar (confirm the info message in case it shows up) & search for the preference named browser.tabs.remote.autostart & browser.tabs.remote.autostart.2. double-click them, change the value to false and restart firefox once.

https://www.marcozehe.de/2018/01/16/nvda-firefox-58-team-regaining-strength/ contains a few bits of information about the issue.