ابحث في الدعم

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Has anyone had any issues with Firefox after trying the macOS High Sierra Beta?

  • 4 ردود
  • 4 have this problem
  • 3 views
  • آخر ردّ كتبه Octaviofb

more options

I installed macOS High Sierra Beta last night and Firefox does not play audio from some websites, mostly Youtube. Some other web sites, sports mostly, doesn't even play video. It has something to do with Adobe Flash but not certain, I downloaded the most recent update for Flash and the issues still remain, no audio on Youtube and no video on several sports websites. It does play audio and video randomly in other websites. I am using Firefox 54.0.1 and before trying the macOS High Sierra Beta everything was working perfectly.

I installed macOS High Sierra Beta last night and Firefox does not play audio from some websites, mostly Youtube. Some other web sites, sports mostly, doesn't even play video. It has something to do with Adobe Flash but not certain, I downloaded the most recent update for Flash and the issues still remain, no audio on Youtube and no video on several sports websites. It does play audio and video randomly in other websites. I am using Firefox 54.0.1 and before trying the macOS High Sierra Beta everything was working perfectly.

All Replies (4)

more options

I suggest updating all video and sound drivers.

Since it is a Beta they have recommended using only Safari

Am thinking this is possibly not a Firefox issues as per above.

Possibly google issues for this OS and all so google for their beta support page to see if others are having issues or they have found issues in video/sound.

Please let us know if this solved your issue or if need further assistance.

more options

There is no issue with video and sound drivers in macOS High Sierra, the same video plays nicely in Safari with the same computer and the same OS.

It is a Firefox issue, the online streaming for some games (soccer, baseball, ESPN) flickers constantly in Firefox, sometimes does not play at all, Youtube videos don't have sound at all. Same web sites stream nicely in Safari with no issues whatsoever.

Firefox had no problems playing these videos before with a stable macOS Sierra, the issues came around with the new macOS High Sierra Beta, and you are right, since this OS is a beta I will use Safari in the meantime. Hopefully, Firefox engineers can catch up with the new system before Mac delivers the final version of High Sierra.

more options

> It is a Firefox issue, the online streaming for some games (soccer, baseball, ESPN) flickers constantly in Firefox, sometimes does not play at all, Youtube videos don't have sound at all. Same web sites stream nicely in Safari with no issues whatsoever.

Since you're using a Beta macOS, it's expected that some things won't work in Firefox as they do in stable macOS. I'm curious on how Nightly will perform though. Do you mind giving that a try?

> Hopefully, Firefox engineers can catch up with the new system before Mac delivers the final version of High Sierra.

I wouldn't worry too much.

more options

I understand some things are not going to work as usual with a Beta OS, it is normal. I am a Firefox user, has been for almost 10 years, even with my previous Windows computer. Since I changed to Mac, it has been my default browser and I love it, it has everything I need and more.

That being said, I am not worried, I know you guys are going to work out the inconsistencies with the new macOS and come out with an outstanding new browser by the time Mac delivers the upgraded OS.

I downloaded the Nightly version, very nice and very solid, I didn't know there was such a beta program on the works with Mozilla, I will keep a closer eye on you guys. I tried Nightly with the websites that have been having issues with Firefox and I got the same problems: Youtube videos with no audio and the sports websites with flickering-inconsistent video.

I will keep testing Nightly, I like it.