Website not loading
I am trying to watch a stream on Twitch and it will not stop loading, the chat box works fine. I have tried different streams and get the same result. I tried mmorpg.com and Tom's Hardware.com and they will not load either. A few sites load very slowly. I can open Youtube and it plays fine. Usually when a video does not open there is a problem with Flash (v23.0.0.162) I have uninstalled flash and reinstalled it. I have FF v49. I have tried clearing the cache and I have tried opening the stream in IE and Chrome. I tried creating a new profile and restarting in safe mode. No go Any suggestions?
Thanks
All Replies (3)
Many site issues can be caused by corrupt cookies or cache.
- Clear the Cache and
- Remove Cookies
Warning ! ! This will log you out of sites you're logged in to.
Type about:preferences<Enter> in the address bar.
- Cookies; Select Privacy. Under History, select Firefox will Use Custom Settings. Press the button on the right side called Show Cookies. Use the search bar to look for the site. Note; There may be more than one entry. Remove All of them.
- Cache; Select Advanced > Network. Across from Cached Web Content, Press Clear Now.
If there is still a problem, Start Firefox in Safe Mode {web link} A small dialog should appear. Click Start In Safe Mode (not Refresh). While you are in safe mode;
Type about:preferences#advanced<Enter> in the address bar.
Under Advanced, Select General. Look for and turn off Use Hardware Acceleration.
Poke around safe websites. Are there any problems?
Then restart.
FredMcD Thanks for the reply.
The issue has been solved. I am not sure what it was but my ISP had a problem. There were a bunch of people who could not access their internet at all.
That's good to hear. Please flag your last post as Solved Problem so others will know.