We're calling on all EU-based Mozillians with iOS or iPadOS devices to help us monitor Apple’s new browser choice screens. Join the effort to hold Big Tech to account!

ابحث في الدعم

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

When I request a sync verification no email is sent or received.

  • 1 (رد واحد)
  • 3 have this problem
  • 11 views
  • آخر ردّ كتبه Jackalope

more options

When I click the verify email address button for sync it indicates that an email has been sent. However, using Windows Live Mail, no email is received. I checked my email using web access to see if something was being blocked but nothing is. As far as I can tell no email was sent.

When I click the verify email address button for sync it indicates that an email has been sent. However, using Windows Live Mail, no email is received. I checked my email using web access to see if something was being blocked but nothing is. As far as I can tell no email was sent.

All Replies (1)

more options

A follow up: When I set up the Mozilla Support account I verified using the very same email address. It works. So it is definitely a Firefox related issue. I also tried before any plugins were installed.