Help with Firefox crashing
Firefox crashes soon after opening. It started when I was trying to delete all my browsing history. I told it to delete for the whole day. After that it started crashing or freezing. I tried starting in safe mode, uninstalling and then reinstalling Firefox, renaming my preferences file, clicking the Refresh Firefox button on the help page. I tried restarting my computer a few times. I've been doing most of my troubleshooting research on Chrome or IE because Firefox crashes so much I can barely try the fixes. I'm not sure what else to do. I have Webroot, and did a check for viruses. There were none. Help!
Here's the latest Crash Report ID: bp-5cf9021a-bbf0-4c1a-83a1-15e2f2160307
الحل المُختار
You can check for problems with the places.sqlite database (bookmarks, history) in the Firefox profile folder.
See also:
- http://kb.mozillazine.org/Bookmarks_history_and_toolbar_buttons_not_working_-_Firefox
- https://support.mozilla.org/kb/Bookmarks+not+saved#w_fix-the-bookmarks-file
Are you using "Clear history when Firefox closes"?
To see all History and Cookie settings, choose:
- Tools > Options > Privacy > Firefox will: "Use custom settings for history"
All Replies (2)
الحل المُختار
You can check for problems with the places.sqlite database (bookmarks, history) in the Firefox profile folder.
See also:
- http://kb.mozillazine.org/Bookmarks_history_and_toolbar_buttons_not_working_-_Firefox
- https://support.mozilla.org/kb/Bookmarks+not+saved#w_fix-the-bookmarks-file
Are you using "Clear history when Firefox closes"?
To see all History and Cookie settings, choose:
- Tools > Options > Privacy > Firefox will: "Use custom settings for history"
Modified by cor-el
It took a while because Firefox kept crashing. I eventually went into my profiles, with Firefox closed, and deleted all the places.sqlite files. This seems to have fixed the problem. Thank you!