We're calling on all EU-based Mozillians with iOS or iPadOS devices to help us monitor Apple’s new browser choice screens. Join the effort to hold Big Tech to account!

Avatar for Username

ابحث في الدعم

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

setting up new email account in Thunderbird

  • 3 ردود
  • 1 has this problem
  • 3 views
  • آخر ردّ كتبه Zenos

Bruce Ratcliffe
Bruce Ratcliffe
more options

I've tried (FOR YEARS : ( to set up another email account, but I always end up at this error message:

"Configuration could not be verified--is the username or password wrong?"

I THOUGHT I followed all the steps. I have in the past been able to set up other email accounts but, being 65 I can't remember how I did it! (Treasure your youth !)

Bruce

I've tried (FOR YEARS : ( to set up another email account, but I always end up at this error message: "Configuration could not be verified--is the username or password wrong?" I THOUGHT I followed all the steps. I have in the past been able to set up other email accounts but, being 65 I can't remember how I did it! (Treasure your youth !) Bruce

All Replies (3)

christ1
christ1
  • Top 25 Contributor
more options

Verify your credentials via webmail.

Bruce Ratcliffe
Bruce Ratcliffe صاحب السؤال
more options

Thanks, christ1, but I'm SO ignorant I don't know what 3 words in your 5-word sentence mean exactly: verify, credentials, webmail.

Zenos
Zenos
more options

The folk who run the email service will have a website where you can work with your email account through your Web browser. If you can get into your email account that way then we know for sure that you are using the correct email address (or user name) and password.