We're calling on all EU-based Mozillians with iOS or iPadOS devices to help us monitor Apple’s new browser choice screens. Join the effort to hold Big Tech to account!

ابحث في الدعم

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

I JUST DOWNLOADED FIREFOX THIS WEEK AND NOW IT SAYS I HAVE AN OLDER VERSION AND HAVE TO UPDATEAND IT WON'T LET ME OPEN MY NETFLIX ORANYTHING ELSE. ONE WEEK AND

  • 1 (رد واحد)
  • 1 has this problem
  • 2 views
  • آخر ردّ كتبه the-edmeister

more options

WHEN I TRY TO OPEN NETFLIX, THE FIREFOX WINDOW OPENS INSTEAD AND SAYS I HAVE OLDER VERSION OF FIREFOX AND NEED TO UPDATE. THE FIREFOX THING JUST KEEPS SPINNING AROUND AND WON'T LET ME DO ANYTHING ELSE. WHY IS A BRAND NEW DOWNLOAD NOW AN "OLDER VERSION". WHY WASN'T CURRENT AND UP-TO-DATE VERSION INSTALLED?

WHEN I TRY TO OPEN NETFLIX, THE FIREFOX WINDOW OPENS INSTEAD AND SAYS I HAVE OLDER VERSION OF FIREFOX AND NEED TO UPDATE. THE FIREFOX THING JUST KEEPS SPINNING AROUND AND WON'T LET ME DO ANYTHING ELSE. WHY IS A BRAND NEW DOWNLOAD NOW AN "OLDER VERSION". WHY WASN'T CURRENT AND UP-TO-DATE VERSION INSTALLED?

All Replies (1)

more options

On Tuesday 8/11 Firefox 40 was released, then on Thursday an emergency 40.0.2 release was made. Could it be that you downloaded Firefox on Monday or early Tuesday?

Help > About Firefox should trigger the update and installation of same.