Firefox crashes several times causing segmentation fault and os hangs..
Hi all I need some support with my firefox's crash reports, I experienced several crashes caused by segmentation faults in the last days.. I tried to disable the plugins and extensions without success, here are the submitted ids with the environment specifications and the stacktrace..
bp-13a18b97-31fe-4377-925f-bffcd2150202 02/02/2015 19:12 bp-0b4778a2-772a-4c80-a02f-49a072150202 02/02/2015 19:11 bp-9b67f1d4-bfec-4b10-82d8-419b22150201 01/02/2015 19:50 bp-96148524-40fa-4cf9-af44-9b1aa2150201 01/02/2015 19:49 bp-ae5064b2-28e3-4cbb-86ce-d135c2150201 01/02/2015 19:49 bp-021c9a88-a39c-4dd6-901a-338fb2150201 01/02/2015 19:49 bp-0cc1fe90-d18b-4569-b417-b68aa2150201 01/02/2015 19:47 bp-b9010685-d9c2-4023-bf6f-3d62b2150201 01/02/2015 19:38 bp-30b6ce06-4099-4b02-9b31-aa4592150201 01/02/2015 19:38 bp-42775095-85ab-4483-a8d9-514532150201 01/02/2015 19:33 bp-52b1c8fc-ea92-45a3-921e-5cefd2150201 01/02/2015 19:29 bp-f6fa76f9-d809-4d27-a828-28a342150201 01/02/2015 19:29 bp-882ad6af-b40d-4581-ae5c-6a36a2150201 01/02/2015 18:45 bp-3386431e-d79a-4b08-b2d7-fb5ff2150201 01/02/2015 18:26 bp-60f44c61-efd2-47cb-8876-1459f2150201 01/02/2015 15:36 bp-36dff3ff-33a1-40f0-96c5-23e1f2150201 01/02/2015 15:36 bp-6d645c52-77ff-41be-aea4-a52162150201 01/02/2015 15:35 bp-9c40023a-405e-4058-8a09-ab33f2150201 01/02/2015 15:35 bp-d24d5131-4e95-4e4e-8074-da8a92150201 01/02/2015 15:23 bp-8532da86-9863-4429-a7ec-b85be2150131 31/01/2015 12:38 bp-cd793567-13ff-4f83-aa1e-867352150131 31/01/2015 12:38 bp-18eb4ee5-2242-417d-9e45-f4d4a2150131 31/01/2015 12:38
Anyhelp will be appreciated
Regards
fusillator
All Replies (3)
Is this with a 32 bit or 64 bit Firefox version and a version from the repositories or the Mozilla server?
Try the (32 bit) version from the official Mozilla server if you currently use a version from the repositories of your Linux distribution.
You can find the full version of the current Firefox 35.0.1 release in all languages and for all operating systems here:
You can also disable possible extensions added by your Linux distribution.
Create a new profile as a test to check if your current profile is causing the problem.
See "Creating a profile":
- https://support.mozilla.org/kb/profile-manager-create-and-remove-firefox-profiles
- http://kb.mozillazine.org/Standard_diagnostic_-_Firefox#Profile_issues
If the new profile works then you can transfer files from a previously used profile to the new profile, but be cautious not to copy corrupted files to avoid carrying over problems.
Modified by cor-el
This is mozilla firefox from xubuntu repository, here's the details: firefox 35.0.1+build amd64 I tried to reinstall the package, remove the extension xul-ext-webaccounts, and create a new profile without success. I don't know if the previous segmentation faults may be related to the recent flash security bugs CVE-2015-0313.. Anyway I checked the plugin and updated the shockwave flash plugin from 11.2.202.440 to 11.2.202.442 Now I experienced a crash of the shockwave flash plugin again, but it lets the browser and os responsive. Here are the kernel report by dmesg:
[ 1346.694353] plugin-containe[2403]: segfault at 0 ip 00007f4c2143a5fa sp 00007fffa6363a50 error 4 in libxul.so[7f4c2067b000+3d09000] [ 1638.222670] hda-intel 0000:00:1b.0: Unstable LPIB (65532 >= 32768); disabling LPIB delay counting [ 1708.324460] plugin-containe[2639]: segfault at 0 ip 00007f4ae3ca35fa sp 00007fffe586e360 error 4 in libxul.so[7f4ae2ee4000+3d09000]
and here's the new firefox crash id: bp-eb912267-97f5-498d-b642-330602150206
I don't know if disabling hardware accelaration from the adobe player could be effective.. Anyway I can't follow the guide at https://helpx.adobe.com/flash-player/kb/video-playback-issues.html#main_Solve_video_playback_issues becouse the right click context menu "Settings" of the flash player appears not clickable (disabled) Anyway I'll turn off the hardware accelaration option from the browser. Unfortunatly I haven't tested the 32 bit version from mozilla repo yet.
Thanks for your fast reply.
Regards
fusillator
I can disable the hardware accelaration from the flash player following the thread https://forums.adobe.com/thread/891337 I'm going to test a little more the new settings and give you new feedback.