We're calling on all EU-based Mozillians with iOS or iPadOS devices to help us monitor Apple’s new browser choice screens. Join the effort to hold Big Tech to account!

ابحث في الدعم

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Firefox won't even start in safe mode.

  • 2 (ردّان اثنان)
  • 1 has this problem
  • 2 views
  • آخر ردّ كتبه FredMcD

more options

I keep trying to start firefox. It keeps saying its not responding. It gives me options to start in safe mode or reset Firefox. But I've tried both of these options and nothing works.

I keep trying to start firefox. It keeps saying its not responding. It gives me options to start in safe mode or reset Firefox. But I've tried both of these options and nothing works.

All Replies (2)

more options
more options

First, download the full installer and save it somewhere.

Download Firefox Full Installer For All languages And Systems {web link}

Now, totally remove Firefox from your system. Your user profile is stored in your user folder on the computer. Leave it alone for now.

Uninstall Firefox from your computer {web link}

After Firefox has been removed, reboot the computer. Then try installing Firefox.