We're calling on all EU-based Mozillians with iOS or iPadOS devices to help us monitor Apple’s new browser choice screens. Join the effort to hold Big Tech to account!

Avatar for Username

ابحث في الدعم

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

BitDefender Search Advisor don't work only in Firefox?

  • 2 (ردّان اثنان)
  • 7 have this problem
  • 11 views
  • آخر ردّ كتبه Wesley Branton

blastoise444
blastoise444
more options

I have BitDefender Total Security installed on my PC. BitDefender Search Advisor worked fine until last week. I don't know why stopped working. I tried reset Firefox and that don't solve my problem. I think that problem is in FIrefox browser because BitDefender Total Security work fine in other browsers (Chrome, Internet explorer) but I would like to continue using Firefox because it is best web browser. Many thanks

I have BitDefender Total Security installed on my PC. BitDefender Search Advisor worked fine until last week. I don't know why stopped working. I tried reset Firefox and that don't solve my problem. I think that problem is in FIrefox browser because BitDefender Total Security work fine in other browsers (Chrome, Internet explorer) but I would like to continue using Firefox because it is best web browser. Many thanks

All Replies (2)

Wesley Branton
Wesley Branton
more options

I will need to research the issue further.

Recently, Firefox was updated to Firefox 32.0 and it is possible that BitDefender Search Advisor is not yet compatible with the newest version of Firefox. If this is the case, there is nothing that can be done by Mozilla.

If you are interested in an alternative software to use while the issue is being resolved, I recommend downloading Web Of Trust.

Wesley Branton
Wesley Branton
more options

Please also ensure that BitDefender Search Advisor appears in either the extensions page on your browser or the plugins page and ensure that it is enabled.