We're calling on all EU-based Mozillians with iOS or iPadOS devices to help us monitor Apple’s new browser choice screens. Join the effort to hold Big Tech to account!

Avatar for Username

ابحث في الدعم

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

Ver 31 Preferences button not visible even though I have restated multiple times. How do I make it visible?

  • 2 (ردّان اثنان)
  • 1 has this problem
  • 1 view
  • آخر ردّ كتبه lmwebster87

lmwebster87
lmwebster87
more options

In Ver 31 the 'show remote content option' was changed to a 'Preferences' button. This button does not show on my Thunderbird. I have made sure it is up to date. I have restarted it multiple times, and still i cannot get the button to show. As a workaround I am having to look at my email via the browser - not always convenient.

Thank you for your help.

In Ver 31 the 'show remote content option' was changed to a 'Preferences' button. This button does not show on my Thunderbird. I have made sure it is up to date. I have restarted it multiple times, and still i cannot get the button to show. As a workaround I am having to look at my email via the browser - not always convenient. Thank you for your help.

الحل المُختار

have you restarted from the helkp menu with add-ons disabled. V31s changes may have tripped up an add-on and it is hiding the button.

Read this answer in context 👍 1

All Replies (2)

Matt
Matt
  • Moderator
  • Top 10 Contributor
more options

الحل المُختار

have you restarted from the helkp menu with add-ons disabled. V31s changes may have tripped up an add-on and it is hiding the button.

lmwebster87
lmwebster87 صاحب السؤال
more options

Thank you Matt, worked perfectly.